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Conflict Resolution Training Programs and Courses

Conflict Resolution

Most people don€™t realize that disagreements and conflicts are two different things, there maybe a fine line between the two, but they are still different. Disagreements occur quite frequently and are completely healthy. With the exchange of different points of view and facts, disagreements can make individuals, as well as team€™s creativity flow. This enables people to understand   the pros and cons of a situation and build stronger foundations. Conflicts on the other hand, are hurtful and very damaging. Conflicts happen when personal feeling about a situation over shadow the facts being presented.  Unfortunately, because of the lack of knowledge between the two, people take disagreements personally and react on emotion instead of facts. Conflict in the workplace need to be addressed immediately, if conflict is allowed to fester and grow without a resolution, it can lead to serious problems such as threats, lower productivity, and even physical violence. Our "Conflict Resolution in Industrial Facilities" training products discuss techniques and strategies to avoid disruption, and limit the damage conflicts can cause in the workplace. They show employees that when difficult situations are dealt with, in a calm and unemotional way, compromise and collaboration is possible. It also teaches employees that a lot can be gained from resolving a conflict. Topics covered in these products include: The consequences of conflict, resolving workplace conflict, common causes of workplace conflict Diffusing disagreements,  damage that escalating conflict into violence, proven conflict resolution techniques and strategies, and more.

Related training topics that will work in conjunction with Conflict Resolution Training: Policies and Procedures, Discrimination and Diversity, Workplace Stress, Hiring, Firing, and Staffing, Workplace Violence


OSHA's Position On Conflict Resolution Training

OSHA has, on many occasions, stipulated its opinions regarding conflicts along with violence in the workplace. In addition to actual physical violence, conflicts can also escalate into negative email exchanges that could be interpreted as “harassment”. By recognizing the signs of potential workplace violence and understanding the correct way of addressing conflicts, the work environment can remain productive and the potential for employee injury, through employee violence, will be minimized. With this in mind, we have compiled a selection of training videos that are designed to address these issues in an engaging and informative manner. This will allow you to present training sessions that can go a long way in the institution of a more harmonious work environment, which will facilitate better communication and enhance employee effectiveness. The topics that are covered in our training materials include:

  • Dealing With Stress
  • Understanding the Nature of Conflict
  • Conflict Resolution in the Office
  • Email Essentials and Guidelines
  • Coaching and Performance Issues for Management
  • Mandatory EEO Regulations Dealing With Harassment, Discrimination, etc.
  • Mandatory OSHA Requirements for Reporting Injuries
  • And other conflict resolution topics

In addition to the informative and engaging videos that we present, we also provide a number of additional training tools, which include; Interactive CD-ROM Format Training Programs, Training Booklets, Reminder Posters and other materials that come bundled with our training packages. By having these training tools in your Safety and Compliance Library, you can work towards maintaining a peaceful, cooperative and productive workplace environment.

Please look over our high quality Conflict Resolution Training videos and supplies that will allow you to meet OSHA’s conflict and “violence in the workplace” objectives without having to look elsewhere! Afterwards, you can select the item(s) that you’ll require and then place your order. We make it easy for you! If you have any questions, please don’t hesitate to contact us.   

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