Let’s be honest, no one wakes up hoping to get stuck on hold, only to be met by a customer service rep who sounds like they’ve lost the will to live. Yet we’ve all been there, suffering through robotic scripts and soul-sucking wait music. But here’s the twist: customer service doesn’t have to be this …
Many customer service representatives work in an office all day long. This often leads them to the false conclusion that they are protected from potentially dangerous situations, but an emergency situation is possible anytime anywhere. Below, you’ll find a list of training topics that are required for most Customer Service Representatives. OSHA Required Training Emergency …
Customer Service Starts with You by AKSNA Date Created: 2018 Number of Slides: 35 Created By: AKSNA Download Atlantic Training’s collection of safety training PowerPoints from around the web to train your team on important EHS Safety topics today. Getting the Most Out of Customer Interactions by University of Indiana Date Created: 2015 Number of …
