November 10, 2014
Many customer service representatives work in an office all day long. This often leads them to the false conclusion that they are protected from potentially dangerous situations, but an emergency situation is possible anytime anywhere. Below, you’ll find a list of training topics that are required for most Customer Service Representatives.
OSHA Required Training
When OSHA Requires Emergency Evacuation Training:
If fire extinguishers are provided in your workplace and/or anyone will be evacuating during a fire or other emergency. See full OSHA regulation for more details.
When there is a change.
Downloadable Emergency Evacuation Training Resources (free):
Industry Best-Practice Training(Not required by OSHA)
Downloadable Ergonomics Training Resources (free):