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November 10, 2014

Customer Service Rep Safety Training

Latest posts by Atlantic Research Team (see all)
Many customer service representatives work in an office all day long. This often leads them to the false conclusion that they are protected from potentially dangerous situations, but an emergency situation is possible anytime anywhere. Below, you’ll find a list of training topics that are required for most Customer Service Representatives.

OSHA Required Training

Emergency Evacuation OSHA Regulation: 1910.38(e)

When OSHA Requires Emergency Evacuation Training:

If fire extinguishers are provided in your workplace and/or anyone will be evacuating during a fire or other emergency. See full OSHA regulation for more details.

Training Frequency

When there is a change.

Downloadable Emergency Evacuation Training Resources (free):

  • Emergency Evacuation Powerpoint

  • Emergency Evacuation Poster

  • Printable Wallet-Sized Compliance

  • Handout

Industry Best-Practice Training (Not required by OSHA)

Ergonomics

Training Frequency

Annually

Downloadable Ergonomics Training Resources (free):

  • Ergonomics Powerpoint

  • Ergonomics Poster

  • Printable Wallet-Sized Compliance

  • Handout

Office Safety

Training Frequency

Annually

Downloadable Office Safety Training Resources (free):

  • Office Safety Powerpoint

  • Office Safety Poster

  • Printable Wallet-Sized Compliance

  • Handout

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