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What Are The Other Approaches To Resolve Conflicts

This 2 minute safety training video covers: How compromise works in resolving conflicts, how to identify common grounds, what is the result of compromise, what is collaboration, why collaboration can also resolve conflict.This clip was taken from a full-length training video. Click here to watch the 17 minute full length version.

The Full-Length Version is Available on DVD!

Conflict in the workplace is inevitable. Anytime two or more people come together, they will eventually disagree about something. While some conflict can be healthy, it is often an indication that there is something wrong. Conflict is frequently a "call to action"… a problem crying out for a solution.

The good news about conflict is that it is usually based on "caring". The more someone defends their point of view in an argument, the more they care. But if conflict is allowed to fester and grow without a resolution, it can lead to serious problems such as threats and even physical violence. The effectiveness of an entire organization can be harmed if conflict is allowed to escalate.

Atlantic Training’s Conflict Resolution in Industrial Facilities DVD program discuss the techniques and strategies that can be used to limit the damage and disruption conflict can cause in the workplace. They show employees that when difficult situations are dealt with in a calm and unemotional way, compromise and collaboration are possible… and a lot can be gained from resolving a conflict. Topics covered in these products include:

Conflict Resolution in Industrial Facilities DVD Covers:

Video Transcript

In a compromise, you get some of work you want but also to give up something else in the process. A compromise is to refer to win/lose - win/lose position it sort like a tie, it’s alright but not very satisfying. Collaboration is usually considered the best but most work intense method of managing differences between two people. Collaboration is a win/win situation when you use collaboration to resolve conflict there’s a maximum concern for the issues and for the maintenance of relationship on both side. It refer to as a win/win because it involves; identifying agreements and differences, evaluating alternatives and solutions that have support and commitment of both parties.