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What Are The Conflict Resolution Strategies

This 2 minute safety training video covers: Different approaches of conflict strategies, what is compete conflict strategy, what is the major drawback of yielding, how avoidance can reduce frustration. This clip was taken from a full-length training video. Click here to watch the 17 minute full length version.

The Full-Length Version is Available on DVD!

Conflict in the workplace is inevitable. Anytime two or more people come together, they will eventually disagree about something. While some conflict can be healthy, it is often an indication that there is something wrong. Conflict is frequently a "call to action"… a problem crying out for a solution.

The good news about conflict is that it is usually based on "caring". The more someone defends their point of view in an argument, the more they care. But if conflict is allowed to fester and grow without a resolution, it can lead to serious problems such as threats and even physical violence. The effectiveness of an entire organization can be harmed if conflict is allowed to escalate.

Atlantic Training’s Conflict Resolution in Industrial Facilities DVD program discuss the techniques and strategies that can be used to limit the damage and disruption conflict can cause in the workplace. They show employees that when difficult situations are dealt with in a calm and unemotional way, compromise and collaboration are possible… and a lot can be gained from resolving a conflict. Topics covered in these products include:

Conflict Resolution in Industrial Facilities DVD Covers:

Video Transcript

There are basically five reactive ways to settling conflict; competition, accommodation, avoidance, compromise and collaboration. Competition is a courage to our society and there’s nothing wrong with them but competition is resolve in a win or lose outcome. In the workplace that’s less than ideal. Accomodation is a lose win outcome, that’s when you totally yield position to the other person. Avoidance is a lose lose situation, if neither party is able even deal with the issue nothing gets resolve.