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How To Manage Conflicts In The Office

This 2 minute safety training video covers: What are the different sources of conflicts, dealing with the conflicts in the workplace, what causes conflicts in the office, what are the different types of conflict, common types of conflict, how to resolve conflicts in the workplace.This clip was taken from a full-length training video. Click here to watch the 17 minute full length version.

The Full-Length Version is Available on DVD!

Conflict in the workplace is inevitable. Anytime two or more people come together, they will eventually disagree about something. While some conflict can be healthy, it is often an indication that there is something wrong. Conflict is frequently a "call to action"… a problem crying out for a solution.

The good news about conflict is that it is usually based on "caring". The more someone defends their point of view in an argument, the more they care. But if conflict is allowed to fester and grow without a resolution, it can lead to serious problems such as threats and even physical violence. The effectiveness of an entire organization can be harmed if conflict is allowed to escalate.

Atlantic Training’s Conflict Resolution in Industrial Facilities DVD program discuss the techniques and strategies that can be used to limit the damage and disruption conflict can cause in the workplace. They show employees that when difficult situations are dealt with in a calm and unemotional way, compromise and collaboration are possible… and a lot can be gained from resolving a conflict. Topics covered in these products include:

Conflict Resolution in Industrial Facilities DVD Covers:

Video Transcript

There are many sources of conflict in the workplace, detecting them is usually the easy part. Communication breakdown, staffing, priorities, cost in financial objectives, pressure, differing expectations, personality conflicts, personal problems, administrative procedures, inadequate interpersonal skills. Conflict is normal, causes are diverse and range from administrative factors to personal problems, not all conflict is out in the open, an open and honest environment encourages a sense of safety and support.