Features

• 
  Mar 22, 2025
  The scheduled maintenance has been completed.
  Miscellaneous
• 
  Mar 20, 2025

  Maintenance will be occurring on our media server this Saturday (3/22) at 2am EST, there will be scheduled downtime for approximately 4 hours. We will be using this time to make some performance  improvements as well as transitioning the domain of our content to "media.atlantictraining.com" rather than "media.safetysoft.com". Most users will not be affected by the downtime or the domain change.

  This change will only affect customers which use our streaming content and which had to have their IT whitelist the old domain. If you have any further questions or concerns, please contact support.  

  Miscellaneous
• 
  Dec 20, 2024
  Interactive / SCORM Course Users: The issue with our SCORM host has been resolved and learners should now be able to launch their training normally. In some cases we have found that an enrollment needs to be launched twice to work initially, so please try to start the enrollment a second time if any issues occur. If you are still having trouble after trying that please contact support so we can investigate your specific case.
  Miscellaneous
• 
  Dec 19, 2024
  Interactive / SCORM Course Users: Our SCORM host is experiencing some issues preventing the launching of courses. We are in contact with them and awaiting a response from their team on when this will be resolved. We will keep you updated when we are provided some update on the incident.
  Miscellaneous
• 
  Dec 17, 2024
  Interactive / SCORM Course Users: The issue with our SCORM host has been resolved and learners should now be able to launch their training normally. In some cases we have found that an enrollment needs to be launched twice to work initially, so please try to start the enrollment a second time if any issues occur. If you are still having trouble after trying that please contact support so we can investigate your specific case.
  Miscellaneous
• 
  Dec 16, 2024
  Interactive / SCORM Course Users: Our SCORM host is experiencing some issues preventing the launching of courses. We are in contact with them and awaiting a response from their team on when this will be resolved. We will keep you updated when we are provided some update on the incident.
  Miscellaneous
• 
  Oct 30, 2024
  Change Log:
  - Updated news page to include easy access to our most recent blog articles.
  - Added ability to set the total time spent on a Classroom Training Record. If the Record is then imported to the Course Results page, then the total time will also be attached to that record if set.
  - Added column to the CSV/Excel export of the Course Results page to include the total time in seconds for any Interactive Training results.
  - Improved behavior of the "Include Suspended Users" filter on Course Results to not filter out non-suspended users when enabled. The filter is also applied on the initial load of the page.
  - Improved capabilities of certificate downloads from Course Results view to allow for larger batches.
  - Improved SCORM upload process to allow for larger sized files.
  - Fixed an error that would cause certain list views to "jump" to the bottom of the page, rather than the top, when filters were applied.
  - Fixed an error that could occur when trying to self-enroll in certain courses.
  - Fixed an error with the self registration form not working.
  - Fixed an error which could occur with certain data when trying to import users via CSV.
  - Fixed an error which could cause file manager to show "Access Denied" message when trying to access files.
  Miscellaneous
• 
  Sep 9, 2024
  Change Log:
  - Fixed an error which could occur when enrolling users using relative time zone options such as "Your time zone".
  - Fixed an error which prevented group managers with specific permission settings from creating a new group.
  - Fixed an error which could occur when a user was unenrolled from a Custom Course course, and later enrolled again using the "Restart Course Progress" registration method.
  - Optimizations to prevent delay that can occur when completing an Interactive Training course.
  - Improved results from sort/filter options on "My Courses" view. 
  Miscellaneous
• 
  Jul 1, 2024
  Change Log:
  - Fixed an error where enrollment reminder emails could send for deleted courses.
  - Improvements for creating / updating large batches of enrollments.
  - Optimizations to Interactive Training course completion / score reporting.
  - Optimizations to "Course Results" report load time.
  Miscellaneous
• 
  May 30, 2024
  Change Log:
  - Added additional filters to "Send Enrollment Reminders" view which allow you to send reminders for Enrollment(s) within a certain Enrollment date range.
  - Added option when printing Certificate(s) to not include the "Wallet Card" page.
  - Added options to specify time zone when enrolling users.
  - Extended "Record Email Alerts" to work with "Classroom Training" type Record(s) which have an expiration date set.
  - Fixed error which could occur when restarting Enrollment progress of a "Custom Course".
  - Optimizations to "Course Results" report load time.
  
  Miscellaneous
• 
  May 1, 2024
  Change Log:
  - Learners can now access the "My Toolbox" view from their dashboard.
  - Added ability for preview versions of VOD Dispatches to be created.
  - Changed selected enrollment expiration date to reflect 11:59:59 PM of the date selected, rather than 12:00:00 AM of the date selected.
  - Fixed multiple analytic dashboard issues including "Course Updates" and "Logins" widget.
  - Fix for error "Cannot change Enrolled From date because some learners has already launched the course." when saving Enrollment details.
  - Fix for error when trying to add "Auto Enrolled Courses" to a Group using the "Change existing auto-enrolled" option but with all "Do not change" enrollment options.
  
  Miscellaneous
• 
  Apr 15, 2024
  Change Log:
  - Made improvements to media playback in streaming video courses to prevent unnecessary buffering.
  - Fixed issue which prevented group manager from seeing complete catalog in enrollment view despite proper permissions.
  - Fixed issue which could occur when enrolling certain combination of course types together.
  Miscellaneous
• 
  Mar 22, 2024
  Change Log:
  - When a learner's enrollment in a custom course is restarted or re-enrolled their course progress is now reset as well.
  - Fixed an issue where restarted or re-enrolled enrollments in a custom course would not consistently populate the course opened field.
  - Fixed an issue which prevented learners from being able to review a previously submitted question course section if the question on the course section is updated while they are still in progress.
  - Added easier way for learners to view their current enrollment results for a custom course in progress and restart if needed.
  Miscellaneous
• 
  Mar 12, 2024
  Change Log:
  - Frequency of enrollment reminder emails can now be customized to be sent as often as you would like rather than only sending to your learners once.
  - If a record has a group assigned to it then only users which belong to that group can be added to the record.
  - Fix for browser history navigation for list and catalog views which prevented the "back" and "forward" browser buttons from working as intended.
  - Managers can now unenroll their learners from courses even if their own enrollment has expired.
  - Updated design of the support portal.
  - Updated icons on the learner dashboard.
  
  
  Miscellaneous
• 
  Feb 27, 2024
  Due to an upgrade to the capabilities of our enrollment notification system you may have received emails pertaining to old enrollments. These were sent in error and we apologize for the inconvenience. These old notifications should not be sent again, if you have any further issues contact support here.
  Miscellaneous
• 
  Jan 22, 2024
  Change Log:
  Fixes:
  - Fixed formatting of Custom Course multiple choice responses.
  - Fixed an issue which caused the "Uploads" Course Section Type to sometimes render incorrectly on tablet / mobile resolutions.
  - Fixed an issue which was preventing the "Re-Enrollment" job from completing successfully in some instances.
  Miscellaneous
• 
  Jan 19, 2024
  Interactive / SCORM Course Users: Our SCORM host experienced an outage earlier today: https://status.cloud.scorm.com/. If you continue to experience issues, reach out to us here.
  Miscellaneous
• 
  Jun 1, 2023
  Change Log:
  
  - Added "Has Authority" field which can be set by company managers for group managers on a per group basis. Previously a group manager had access to any groups which they were a member of. With the ability to toggle whether or not your group manager "Has Authority" over a group you now have the option to add a group manager as a member of a group without their usual group manager capabilities.
  
  - Reworked the classroom training record import feature to make it a more intuitive process.
  
  - Filters added for "Add Users to Records" association view.
  
  - Changing the name of a classroom training record and reimporting that record to course results no longer creates duplicate entries.
  
  - Users can no longer be associated with a record twice.
  
  - Company managers can now see the group field on a record.
  
  - Select all checkbox behavior fixed on most list views.
  
  - Generally improved course results page load times.
  Miscellaneous
• 
  Feb 16, 2023
  We have currently removed the courses listed below, they will no longer be available.
  
  43865 - Driver Qualification Training for Managers
  51541 - Hours of Service Rules for Oil & Gas CMV Drivers
  50049 - Hours of Service Rules for Passenger-Carrying CMV Drivers
  48328 - Prohibiting the Coercion of CMV Drivers
  47341 - Pulling Doubles
  50835 - Wheel Chocks & Dockboards
  Miscellaneous
• 
  Feb 13, 2023
  WAVE UPDATE
  
  Please be advised that there will be scheduled maintenance this Saturday (2/15) at 12:00am EST for approximately 4 hours. During this maintenance window, the system will be inaccessible.
  Miscellaneous
• 
  Feb 1, 2023
  Change Log for 1/31
  
  New Features:
  
  Added ability to print course certificates with the course section included. Option available anywhere certificates may be printed.
  
  Changes:
  
  Updated "Top Opened Registrations Per Course" chart on the interactive dashboard to allow a date range filter to be applied. Each slice of the chart has clickable data labels which open a pop up showing the full results in a list format.
  
  Fixes:
  
  Custom company logo on certificates is now rendered at proper size.
  Miscellaneous
• 
  Jan 16, 2023
  Change Log for 1/16
  
  New Features:
  
  - Added a dedicated "View More" news page for each news type
  Miscellaneous
• 
  Jan 6, 2023
  We are working diligently to update older programs to provide the most current rules and regulations. Please note that there will not be anything you need to do in regard to updating embed codes or enrollments as these updates will be seamless. Atlantic wants to ensure our users are training on the newest and most up-to-date titles and also be transparent with you regarding those updates.
  
  If there are any questions, please reach out to your representative or support team.
  Miscellaneous
• 
  Dec 5, 2022

  Change Log for 12/1
  Changes:

  -  Users can now view previously completed sections when taking a custom course

  Fixes:

  - Fixes for question import sheet regarding feedback capabilities

  - Fixes for news page formatting

  Miscellaneous
• 
  Nov 21, 2022
  Change Log for 11/20
  New Features:
  -Added new “Feedback” capabilities to the question model allowing course builder to provide users taking course with feedback on the responses.
  -Added new “Toolbox” module which is accessible via the “Safety Toolbox” link on the dashboard if the existing Safety Toolbox permission is turned on. This new portal provides the user with a library of resources to view, print, download, or use when building a course.
  -Added a button on the “My Toolbox” view for users to submit a request for a Safety Data Sheet to be added to the “Toolbox”
  -Added permission which allows for a “View My Answers” link on the learner dashboard under the ‘Reporting’ section that leads to a question submission view for learners which includes any feedback available.
  -Added permission which allows for the ‘Need Assistance?’ section on the learner dashboard with a "Help Articles" link which leads to knowledge base articles geared toward learners.
  Changes:
  -Lightly redesigned quiz and question sections for a cleaner user interface.
  -Updated import sheet to allow questions with "Feedback" to be created there as well.
  -Changed header on “The Safety Toolbox” CMS page to “Refresher Training Material” and made that page now accessible by the “Refresher Training Material” link rather than the “Safety Toolbox” link.
  Miscellaneous