List the benefits and best practices of cross-departmental collaboration
Describe the communication strategies needed for effective collaboration
Explain how and why to build a shared vision and goals
Outline what to consider when using technology for collaboration
Explain the leader's role in fostering collaboration
Describe challenges and solutions regarding cross-departmental collaboration
Have you ever worked on a nightmare project? These are often broad, complicated endeavors, involving several departments and with many moving parts. There’s a lot to coordinate. And for the project to succeed, every department needs to function as a cog in a well-oiled machine. Collaboration is essential.
Without effective collaboration, things can devolve into a chaotic mess. Maybe there are too many cooks in the kitchen, causing every department to go in a different direction. Or perhaps departments are confined in their own silos, such that one hand doesn’t know what the other is doing. You can easily end up with confusion or conflict between departments and among employees. And when things get out of control, everyone is stressed.
Do you know what to do when a project is in disarray? Aside from pointing to leadership, would you know how to get everyone on the same page and working together?
If you’re at a loss, never fear. The Government Accountability Office (GAO) has studied what works and has developed best practices, published in GAO-23-105520, GOVERNMENT PERFORMANCE MANAGEMENT: Leading Practices to Enhance Interagency Collaboration and Address Crosscutting Challenges . After all, governments often have to address issues and solve problems that span many agencies.
This course will show you how to collaborate across departments. You’ll explore some of the obstacles to working well together and learn some basic best practices that can help your department collaborate with others, making your life a lot less stressful the next time you have a big, brawling project to work on.
This program is available with Spanish and French closed captions.
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View this course in a classroom
environment, or assign it to your
team individually with testing
and recordkeeping capabilities.
The GAO highlights that a shared vision, effective teamwork, and clearly defined roles and rules are essential for successful collaboration, ensuring all departments work towards common goals.
It ensures everyone understands what’s going on and the role they will play.
It improves communication and increases engagement.
Recognizing and rewarding collaborative efforts is a key best practice in fostering a collaborative environment. It encourages teams to work together and breaks down silos within the organization.
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