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Quality Management: Assurance and Control Training Course

Preview Course

Quality Assurance. Quality Control. Of course you care about them, but are you ready to take QM to the next level?

15 minutes   |   SKU: AT053    |    Language(s): EN / ES / FR    |    Produced 2023




EN / ES / FR




15 minutes

Training Objectives

Differentiate between QA and QC.
Pick up tools and techniques for using QM processes.
Explore quality standards and certifications.
Monitor and improve quality performance.
Create a Quality Management Plan.

Course Overview

In today's fast-paced and competitive business landscape, quality management is not just an option, but a necessity for organizations to succeed. Delivering products and services that consistently meet or exceed customer and regulatory expectations is the key to building customer loyalty, enhancing brand reputation, and gaining a competitive edge.In this course, you'll gain a foundational understanding of Quality Management, exploring the key concepts of Quality Assurance (QA) and Quality Control (QC) and how they work together to drive quality performance.Specifically, you will learn how to:
  • Define and differentiate between Quality Assurance (QA) and Quality Control (QC) and their specific roles in quality management.
  • Understand the various tools and techniques available for implementing QA and QC processes and ensuring product or service quality.
  • Understand the importance of quality standards and certifications such as ISO 9001
  • Learn how quality performance is effectively monitored and improved through methods such as Statistical Process Control and Root Cause Analysis.
  • Create a Quality Management Plan using the PDCA cycle to integrate QA and QC processes for continuous improvement.

By the end of this course, you will have the knowledge and practical skills to approach Quality Management with confidence, turning obstacles into opportunities for growth and improvement for your organization.This program is available with Spanish and French closed captions.

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Disclaimer: The information provided on this page is subject to change and is for promotional and informational purposes only. Prior to acting on the information contained on this page, verify all information against the latest OSHA and applicable standards, regulations, and guidelines. Please also contact us with any questions you have related to this information. Under no circumstances will Atlantic Training, LLC be held responsible for direct, indirect, consequential, or incidental injuries or damages, or any damages or injuries whatsoever, whether resulting from contract, negligence, or other torts, related to the utilization of this information or the contents of this page. Atlantic Training retains the right to incorporate, remove, or adjust the contents on this page without prior notice.