Differentiate between QA and QC.
Pick up tools and techniques for using QM processes.
Explore quality standards and certifications.
Monitor and improve quality performance.
Create a Quality Management Plan.
In today's fast-paced and competitive business landscape, quality management is not just an option, but a necessity for organizations to succeed. Delivering products and services that consistently meet or exceed customer and regulatory expectations is the key to building customer loyalty, enhancing brand reputation, and gaining a competitive edge.
In this course, you'll gain a foundational understanding of Quality Management, exploring the key concepts of Quality Assurance (QA) and Quality Control (QC) and how they work together to drive quality performance.
Specifically, you will learn how to:
By the end of this course, you will have the knowledge and practical skills to approach Quality Management with confidence, turning obstacles into opportunities for growth and improvement for your organization.
This program is available with Spanish and French closed captions.
View this course in a classroom
environment, or assign it to your
team individually with testing
and recordkeeping capabilities.
Each title includes an embed
feature that allows users to add
videos to their existing training
platform or LMS.
View this course in a classroom
environment, or assign it to your
team individually with testing
and recordkeeping capabilities.
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