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Hospitality Customer Service

Name: Hospitality Customer Service
Brand: Atlantic Training
SKU: 5021A
Availability: OnlineOnly

Improve guest satisfaction and loyalty.

7 minutes

EN / ES

2009

SKU: 5021A

Training Objectives

Enhance customer service skills

Improve guest satisfaction and loyalty

Develop effective communication techniques

Handle challenging situations with professionalism and empathy

Course Overview

As an associate, you are the key to the company's success. Each associate makes a difference, no matter what part of the facility you work. Treating customers with respect is expected. This program discusses the general accepted customer service standards.

Course Outline

Hospitality Overview
Preparing For and Conducting the Presentation
Review Questions and Answers
Attendance Record

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Per-User License

$55

Max/Title Price

Volume discounts available

7-minute interactive course

Certificate of completion

Multiple language options

Progress tracking

Mobile compatible

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