HAZWOPER Safety: Responding to Emergencies Training Course

A crisis is going to happen. But what defines your company is not every single emergency—it’s how you respond to it. In HAZWOPER Safety: Responding to Emergencies, you’ll learn more about the public-facing side of emergencies. Dive deeper into media outreach, building an emergency preparedness plan, and the strategies you need in place before deploying an emergency response. 

In this course, we’ll review OSHA’s distinctions between everything from “red” to “green” zones so you know more about your company’s responsibility to the public. Then we’ll talk about what to expect from the media angle. How do you know which types of media to approach with your messaging? How do you alert customers about a potential hazard? And how do you take steps to ensure you don’t make an embarrassing public relations mistake, like continuing to run inappropriate advertisements in the wake of an emergency? 

Responding to Emergencies is also about defining your approach to a crisis. A good emergency response prioritizes personal safety first. Good public relations—or simply looking good to the public—is important, but not if it gets in the way of doing the right thing to ensure everyone is as safe as possible. Once you’ve developed the best emergency response, however, the lessons within Responding to Emergencies will help you get the appropriate word out to the world—neither erring on the side of understatement in your outreach to the press nor adding fluff in your messaging. When you’re specific in your messaging—and you know where to reach your ideal audience for your message—you’ll be better able to respond to emergencies with clarity and focus.

This program is available with Spanish and French closed captions.