General Safety: Vehicle Handling at the Dealership Training Course

In the fast-paced world of a dealership, vehicles are the lifeblood of the business—but they are also heavy machinery operating in high-traffic, high-stakes environments. Whether you are a sales consultant, a service tech, or a porter, it is easy to get "comfortable" around cars, but that is exactly when accidents happen. One moment you are in a brand-new EV with instant torque, and the next, you are moving a trade-in with soft brakes. This course teaches you the "dealership's way" of handling vehicles to ensure everyone stays in one piece.

We dive deep into the "pre-flight" check, ensuring you know where the electronic parking brake or gear shift is located before the car even moves. Beyond driving skills, we cover the essential "boring stuff" like garage liability coverage and why you should never make insurance promises to a customer. You will learn the legal weight of properly securing dealer plates and the absolute necessity of verifying physical driver’s licenses before handing over keys.

Safety on the lot requires "Total Situational Awareness." We discuss managing environmental hazards like oil spills, icy surfaces, and the "Danger Zone" blind spots where pedestrians—often distracted customers—might be walking. You will learn to treat customers as if they always have the right of way and how to professionally manage a test drive if a customer starts driving recklessly. This training serves anyone driving or handling vehicles as part of dealership operations, including employees and contracted lot services. By practicing "Custodial Intelligence," you protect the inventory, the customers, and your professional reputation.

This program is available with Spanish and French closed captions.