Dealing with the Pros Training Short

Why should an employee not assume an automated alarm system has alerted authorities?

You should not assume an alarm system has alerted authorities because emergency personnel must be called in, and you must make the call yourself if possible.

What is the risk of using a personal cell phone alarm feature to call 911?

The risk is that the audible alarm stands a high chance of alerting the assailant to your precise location.

Name three critical pieces of information to provide to the 911 operator.

You should provide the location of the shooter, the number of shooters, and the type of weapons the shooter has.

What is the proper technique for contacting 911 if speaking would compromise your safety?

You should still dial 911 and leave the phone on so the operator can listen, but turn the phone volume all the way down.

What is law enforcement's first priority upon arriving at the scene?

Law enforcement’s first priority is to stop the shooter, meaning they will not be able to help wounded victims initially.