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Dealing with the Pros Training Short

Learn the critical steps for contacting 911 (what to report and how), and the essential actions for safely interacting with law enforcement upon their rapid arrival.

3 minutes
EN
2025
SKU: ATS157-4

Training Objectives

Provide detailed shooter descriptions and weapon counts to 911 operators

Follow law enforcement instructions silently with hands raised and visible

Course Overview

It is essential to contact 911 immediately upon hearing gunfire rather than assuming automated alarms have already alerted the authorities. When speaking with dispatchers, provide specific details regarding the shooter's location, physical description, and the types of weapons involved to assist law enforcement in neutralizing the threat. Once officers arrive on the scene, you must stay out of their path and follow all instructions without speaking unless asked a direct question. Your primary responsibility is to reach safety with your hands visible and fingers open to ensure responding professionals can distinguish you from the assailant.

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You should not assume an alarm system has alerted authorities because emergency personnel must be called in, and you must make the call yourself if possible.
The risk is that the audible alarm stands a high chance of alerting the assailant to your precise location.
You should provide the location of the shooter, the number of shooters, and the type of weapons the shooter has.
You should still dial 911 and leave the phone on so the operator can listen, but turn the phone volume all the way down.
Law enforcement’s first priority is to stop the shooter, meaning they will not be able to help wounded victims initially.

Per-User License

$55

Max/Title Price

Volume discounts available

3-min streaming video | 30–45 min interactive course
Certificate of completion
Multiple language options
Progress tracking
Mobile compatible

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Disclaimer: The information provided on this page is subject to change and is for promotional and informational purposes only. Prior to acting on the information contained on this page, verify all information against the latest OSHA and applicable standards, regulations, and guidelines. Please also contact us with any questions you have related to this information. Under no circumstances will Atlantic Training, LLC be held responsible for direct, indirect, consequential, or incidental injuries or damages, or any damages or injuries whatsoever, whether resulting from contract, negligence, or other torts, related to the utilization of this information or the contents of this page. Atlantic Training retains the right to incorporate, remove, or adjust the contents on this page without prior notice.