Data Privacy: Safeguards and Security Training Course

In today's interconnected workplace, you handle more than just files and folders; you handle the identities, finances, and personal histories of real people. While it may feel like you are just moving through a routine task—processing a request or answering a quick email—every interaction with information carries a significant responsibility. This course is designed to move beyond "checking a box" for compliance; it is about building a culture of responsibility where you clock out knowing you’ve protected the trust placed in our organization.

We begin by breaking down the distinction between data privacy—who gets access and why—and data security—how we keep that information safe from harm. You will learn to recognize sensitive data in all its forms, from obvious Personally Identifiable Information (PII) like Social Security numbers to the "hidden" data found in unlocked screens and overheard conversations. Grounded in U.S. regulatory principles such as the Gramm-Leach-Bliley Act (GLBA) Safeguards Rule and FTC guidance, this training provides the legal context for why these protections are mandatory.

We explore the three pillars of protection: Administrative, Technical, and Physical safeguards. You’ll learn how clear policies, multi-factor authentication, and even "clear desk" practices work together as a single, unified system of defense. Most importantly, we address where security breaks down—not through malicious intent, but through the "just trying to help" mindset. We analyze how convenience and pressure can lead to unauthorized sharing and real-world harm, such as identity theft. This training is essential for any professional who handles sensitive personal or business information and wants to ensure they are part of the safeguard, not the risk.

This program is available with Spanish and French closed captions.