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October 27, 2025

Workplace Violence Prevention | Active Assailant Response Tips

Workplace violence. It’s not a topic anyone wants to talk about, but it’s one every leader needs to face with clarity and compassion.

From tense customer interactions to national headlines that hit too close to home, today’s workplaces carry a sense of unease that wasn’t there a decade ago. And while most organizations will thankfully never face an active assailant situation, the truth is simple: being unprepared doesn’t make you safe, it makes you vulnerable.

This isn’t about fear. It’s about care. It’s about leading calmly, communicating clearly, and giving your team the confidence to respond when seconds matter.

Why We’re Talking About This, and Why It Matters Right Now

If the past few years have taught us anything, it’s that “it won’t happen here” is not a safety plan.

Every industry, from retail to corporate offices, has seen rising tension and volatility. According to the U.S. Department of Labor, workplace violence is now a leading cause of occupational fatalities. Yet, fewer than half of U.S. companies have a formal violence prevention plan in place.

When violence or crisis does strike, it happens fast. The average active shooter event is over within 10 to 15 minutes, often before law enforcement arrives. That means the outcome depends heavily on what your people do in those first few moments, and how well you’ve prepared them to act.

Being ready doesn’t mean living in fear. It means leading with foresight, empathy, and composure.

Leadership Isn’t About Fear, It’s About Readiness

When a crisis begins, your team will instinctively look to you. Not for perfection, but for presence.

Preparedness shows your people that leadership cares. It turns uncertainty into coordination. It sends a quiet but powerful message: We’ve thought this through. We know what to do. We’re ready to protect you.

As an HR leader, site supervisor, or manager, your role is to connect policy to people, to take written plans and make them real through communication, training, and calm leadership.

Because when stress and fear rise, clarity is the greatest comfort you can give.

The best way to handle workplace violence is to stop it before it starts. That means paying attention to early warning signs, encouraging open communication, and ensuring people know how to report concerns.

Here’s where to start:

  • Conduct regular workplace climate and threat assessments.
  • Train managers and employees to recognize behavioral warning signs, aggression, isolation, or verbal threats.
  • Create safe reporting systems that protect confidentiality and prevent retaliation.
  • Strengthen your zero-tolerance policy for violence, intimidation, and harassment.
  • Partner with HR and your Employee Assistance Program (EAP) to support employees in crisis before problems escalate.

Remember: Safety isn’t just about locks and alarms. It’s about culture. When people feel heard and supported, violence loses ground before it begins.

The Calm Plan That Saves Seconds (and Lives)

If an active assailant event occurs, your ability to act fast and think clearly can save lives. Every workplace should have a clear, practiced plan. These steps may seem simple, but in those critical moments, muscle memory matters. Training turns panic into purpose.

A few life-saving essentials:

  • Train all staff on Run-Hide-Fight or your organization’s preferred protocol.
  • Make sure exits and shelter areas are clearly marked, accessible, and well-known.
  • Ensure employees know how to alert law enforcement and what details to provide (location, appearance, number of assailants, weapons, etc.).
  • Develop an internal communication system (text alerts, PA systems, radios) and designate who sends verified information.
  • Keep an updated “Go Kit” for first responders, maps, contact lists, master keys, and rosters.
  • Hold tabletop exercises and annual drills to turn policy into a practiced response.

How Leaders Help Teams Heal and Rebuild

When the immediate threat is over, the true work of leadership begins. Recovery is about people, not just process. It’s about guiding your organization from shock to stability, from fear to trust.

Here’s what strong post-incident recovery looks like:

  • Activate your Crisis Management Team right away.
  • Communicate quickly, clearly, and compassionately with employees, families, and stakeholders.
  • Provide mental health and counseling support, don’t wait for people to ask.
  • Maintain a list of trusted partners: insurance, legal, clean-up, HR consultants, trauma specialists.
  • Create a continuity plan so essential business functions can resume safely.
  • Conduct a post-incident debrief to capture lessons learned and improve your Emergency Action Plan.

Your Checklist for Real Readiness

To make planning easier, the Active Assailant Response & Prevention Checklist breaks readiness into simple, actionable steps your organization can complete at its own pace. It’s a practical guide designed to help managers, HR leaders, and security teams assess their current preparedness, from prevention and detection to response and recovery. Use it to evaluate what’s already working, identify gaps, and strengthen your Emergency Action Plan. With this checklist in hand, you can walk your team through tabletop exercises, confirm emergency communication systems, refresh first-aid and Stop the Bleed training, and reinforce that safety is a shared responsibility. Because in the end, prepared leaders create protected teams, and that’s the ultimate sign of care.

workplace violence training

Ready to Take the Next Step?

Preparedness isn’t a one-time task; it’s a continuous act of leadership. Our Active Shooter and Workplace Violence Prevention Course helps organizations turn policy into practice, guiding leaders and teams through real-world scenarios that build confidence, coordination, and calm under pressure. Through engaging, step-by-step training, your people learn how to recognize warning signs, respond safely during an active assailant situation, and support recovery in the aftermath. This course doesn’t just prepare you for “what if”, it equips you with the mindset, muscle memory, and communication tools to lead when it matters most.

Leading with Calm When Crisis Comes Close

You can’t control when violence enters the workplace, but you can control your readiness, your response, and the reassurance you give your people.

Strong leadership doesn’t come from fear. It comes from preparation, empathy, and calm. And when the unthinkable happens, those qualities turn ordinary workplaces into safe havens, and leaders into protectors.

Because in the end, safety isn’t just a policy. It’s how we lead when everything else goes quiet.

 

References

Occupational Safety and Health Administration (OSHA) – Workplace Violence

Department of Homeland Security (DHS) – Active Shooter How To Respond

Federal Bureau of Investigation (FBI) – FBI Active Shooter Safety Resources

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