Terms Of Service

Entire Agreement (The Ground Rules)

Think of these Terms and Conditions as the general ground rules for using Atlantic Training’s services and website. They supersede any previous casual conversations or emails we may have had. However, we know business is specific. If you sign a specific Sales Agreement, Order Form, or Master Service Agreement with us, the terms in that signed contract will always take priority over these general website terms. If there is a conflict, your specific contract wins.

Payment Terms, Orders, and Quotes. Any quote we send you is valid for the duration listed on it (or 7 days if no date is specified). If we extend credit terms to your company, invoices are due Net 30 days from the date of delivery/access, unless your specific contract says otherwise. We appreciate timely payment. Overdue balances may be subject to a service charge of 1½% per month until paid. All pricing is in US Dollars.

Digital Delivery We have transitioned to a fully digital delivery model via our Wave platform. We no longer ship DVDs, USBs, or physical goods.

Cancellation & Refunds. Because our products are digital software and downloadable content, all sales are final once access is granted. Generally, this Agreement cannot be canceled without our written consent. Since we don't have physical inventory, there are no restocking fees. Any exception to this "No Refund" policy must be explicitly written into your specific signed Sales Agreement.

Force Majeure. We aren't liable for delays or failures caused by things beyond our reasonable control (like major internet outages, fires, government regulations, or acts of God).

Limitation on Warranty & Remedies. We provide our platform and training content "as is." We strive to provide accurate safety and compliance guidance. However, regulations change and every workplace is unique. Atlantic Training, LLC is not responsible for the misuse of information found in our trainings. You are responsible for ensuring that the training you select is applied correctly to your specific workplace hazards and regulatory requirements. Our content is for educational purposes and does not constitute professional legal or engineering advice. We do not guarantee that our training will prevent all accidents or lawsuits. Our total liability for any claim is limited to the purchase price of the specific service in question. We are not liable for indirect damages like lost profits or lost data.

Limitation of Actions. Any legal grievance (other than us not getting paid) must be commenced within one year of the issue arising.

Product & Content Updates. We are constantly improving. We may update, revise, or discontinue specific training titles or software features at any time. We will always aim to provide products that match the functionality described, but minor differences may occur as we upgrade our system.

Third-Party Products. If we integrate with a third-party tool, that tool’s warranty and support are provided by its original manufacturer, not us.

Software License. When you buy our training, you are buying a license to use it, not ownership of the code. You agree to follow the license agreement included with the product (e.g., using it for your internal business only).

Not For Resale. Unless you are an authorized Atlantic Reseller with a signed agreement, you agree that you are buying our services for your own internal business use and not for resale.

Export Control. Even though our products are digital, you agree to comply with all applicable U.S. export laws and regulations.

Our Remedies. If you default on your obligations (like failing to pay), we reserve the right to suspend your access to the platform and recover any costs (including attorneys’ fees) required to enforce these terms.

Indemnification. You agree to hold us harmless from any claims or liabilities arising out of your possession, use, or misuse of our products and services.

Governing Law. We are a Delaware-based company. These terms are governed by the laws of the State of Delaware, and any legal disputes will be handled in the courts of New Castle County, Delaware.

Ownership & Copyright. We take pride in our work. Atlantic Training owns the code, databases, videos, and all content on this site. It is protected by U.S. and international copyright laws. You may not copy, "rip," redistribute, or reverse-engineer our software or training videos. If you need to host our files on your own internal network, please contact us to discuss the specific licensing options for that use case.

You acknowledge and agree that all proprietary rights of all content found on this domain, shall remain the property of Atlantic Training.

Any other questions, please contact us.

Privacy Policy

Who we are:

Atlantic Training LLC (Atlantic) values your business. As a business made up of real people, we understand the need for privacy whilst online. We commit to the protection of your information that you share with us during the course of our business. We have established this Privacy Policy in alignment to the U.S.A privacy laws and industry practices.

Our Privacy Policy may be updated from time to time, and we will notify you of any material changes through email and our Course News page. If you disagree with any changes to this Privacy Policy, you should cease all usage through any Atlantic Training domains and accept full deactivation without refund.

This Privacy Policy applies to the information that we obtain through your use of all Atlantic Training domains via devices or when you otherwise interact with Atlantic Training. A "Device" is any computer used to access the Atlantic Training domains, including without limitation a desktop, laptop, mobile phone, tablet, or other consumer electronic device. There may be third party products or services that you may choose to integrate with Atlantic Training services. You should always review the policies of third party products and services to make sure you understand the ways in which they collect and use your information.

This Policy is written in the English language. We do not guarantee the accuracy of any translated versions of this Policy. If any translated versions of this Policy conflict with the English language version, the English language version of this Policy shall control.

Your rights to your information:

You have the right to know why an organization collects, uses or discloses your information.
You have the right to expect an organization to handle your information reasonably and to not use it for any other purpose other than the one to which you consented.
You have the right to know who in an organization is responsible for protecting your information. You have the right to expect an organization to protect your information from unauthorized disclosure.
You have the right to inspect the information an organization holds about you and make sure it is accurate, complete and current.
You have the right to confidentially complain to an organization about how it handles your information.

Information We Collect:
We collect the following personal information about you:

Contact information such as name, e-mail address, phone number, billing information, information you input into open text fields
You also have the option of adding a display name, job title and other details to your profile information to be displayed in our services
Information about your business such as a company name, industry, company size, company contact information
Content information about you that may include viewed content and training interactions
Contact information provided when seeking technical support, including summary of problem and attachments that may be helpful in resolving an issue
Information about you when you visit and interact with our website and training portal. This may include the links you click on, the file attachments you download, frequently used search terms
Device information including your connection type and settings, information about your operating system, browser type, IP address, URLs of referring/exit pages
We use Google Analytics to analyze traffic to our website. Google Analytics does not create individual profiles for visitors. It only collects aggregate data to help us understand how visitors use our website so we can maximize its effectiveness. For more information about Google Analytics privacy policy, please go to: http://www.google.com/privacy.html

In some cases another end-user (such as an administrator or training manager) may create an account on your behalf and may provide your information, including Personal Information (most commonly when your company requests that you use our service). We collect information under the direction of our Customers and often have no direct relationship with the individuals whose Personal Information we process. If you are an employee of one of our Customers and would no longer like us to process your information, please contact your employer or training manager.

How We Use Your Information:

To provide and improve our domains, services, features and content
To administer your use of our domains
To better understand your needs and interests
To fulfill requests you may make
To provide or offer software updates and product announcements
To provide you with further information and offers from us

We also use information we obtain by technical means (such as the logging performed by our servers or through the use of cookies) for the above purposes and in order to monitor and analyze use of Atlantic’s Domains and our services, and for the domains technical administration to better assist in any issues you may have.

Disclaimer for Information:
Atlantic attempts to provide accurate information on our website, but it assumes no responsibility for accuracy. Atlantic may change the information on the site, or the products or services mentioned, at any time without notice. Content on our site is provided "as is" and Atlantic disclaims all warranties, express or implied. This includes but is not limited to implied warranties of merchantability, or fitness for a particular purpose. It also includes any express or implied warranties arising from any course of dealing, usage or trade practice.

Atlantic Training provides statistical information on its website for informational purposes only. While we strive for accuracy, we do not guarantee the completeness or reliability of the data. Users are advised to independently verify critical statistics, and Atlantic Training disclaims any responsibility for inaccuracies or consequences arising from the use of such information.

Limitation of Liability:
Atlantic is not liable for any direct, indirect, special, incidental or consequential damages arising out of the use of material on our site. This includes but is not limited to the loss of data or loss of profit, even if Atlantic was advised of the possibility of such damages.

Cookies and WebHooks:
We may use web beacons and cookies to help us manage, monitor, and optimize our Service and measure the effectiveness of our advertising, communications, and use of the Service.

We will use cookies to track your use of the domains and the services and products we offer and sell, provide you with a more personalized user experience, and to facilitate your logging in to the Service.

We will use WebHooks to monitor the behavior of the user visiting the domains or receiving the email.

Cookies and web beacons used by us will not be linked to your personal information.

How We Protect Your Personal Information:
Security is one of the top priorities here at Atlantic. We follow most industry standards to protect personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we do not guarantee absolute security. We are not responsible for the unauthorized acts of others and we assume no liability for any disclosure of information due to errors in transmission, unauthorized third party access or other acts of third parties, or acts or omissions beyond our reasonable control.

Atlantic cooperates with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (including but not limited to subpoenas), to protect the property and rights of Atlantic, to protect the safety of the public or any person, or to prevent or stop any activity we may consider to be, or to pose a risk of being, illegal, unethical, inappropriate or legally actionable.

All employees and associates who are granted access to your personal information understand the need to keep this information protected and confidential. They know they are to use the information only for the purposes intended.

Data Ownership:
Atlantic owns the code, databases, all rights to the domains, and all of the user data populated in the domains. Atlantic may delete and remove data inside of the domains for any reason without informing the users.

Your Choice for Privacy:
You may withdraw your consent at any time (subject to legal or contractual obligations and on providing us reasonable notice) by communicating to us in writing. Please be aware that withdrawing your consent may result in loss of service without a refund.