Learn to define problems.
Explore methods of gathering information.
Identify methods of generating solutions.
Learn to evaluate solutions.
Implement and monitor solutions.
By the end of this course, you will have the knowledge and practical skills to approach workplace challenges with a positive problem-solving mindset, turning obstacles into opportunities for growth and improvement.
This program is available with Spanish and French closed captions.
View this course in a classroom
environment, or assign it to your
team individually with testing
and recordkeeping capabilities.
Each title includes an embed
feature that allows users to add
videos to their existing training
platform or LMS.
View this course in a classroom
environment, or assign it to your
team individually with testing
and recordkeeping capabilities.
Disclaimer: The information in this course is for educational purposes only, providing a general overview of the problem-solving process. It is not an exhaustive guide and may not cover every specific workplace challenge. It's your responsibility to adapt these methods to your unique workplace environment and comply with relevant laws, regulations, and company policies. Successful problem-solving requires critical thinking, collaboration, and involvement of all relevant stakeholders.