Apply quantitative and qualitative methods to accurately forecast demand
Implement robust strategies for sourcing raw materials and managing suppliers
Utilize Lean Manufacturing to eliminate the 8 Wastes of D.O.W.N.T.I.M.E.
Optimize warehouse layout using ABC Analysis and implement Cycle Counting
Select the most efficient shipping methods and optimize transportation routes
Identify key supply chain vulnerabilities and develop Contingency Plans
The supply chain is the backbone of any business. If it snaps, everything stops. This course is designed to tackle the complexity of modern Supply Chain Management, moving beyond the rookie mindset that procurement is just "buying stuff cheap". It’s about creating value and reliability across a system that balances everything from vendors and factories to trucks and demanding customers.
We're going to walk through the entire lifecycle—from the moment you forecast what people will want, to the moment it lands on their doorstep.
Key Areas of Focus
1. Planning and Forecasting
Getting planning wrong means you're either drowning in inventory or empty-handed when orders roll in. We'll combine the Quantitative methods (historical data and trends) with the Qualitative methods (expert intuition and market research) to accurately predict demand. You'll learn how to calculate Safety Stock—a statistically calculated policy—to protect your service levels without tying up unnecessary cash.
2. Procurement and Sourcing
You'll learn to diversify your Raw Material Sourcing Strategies to avoid choke points and eliminate the risk of relying on a single critical supplier. This section emphasizes Supplier Relationship Management (SRM), teaching you to vet partners based on capacity and stability, and negotiate for total value (e.g., better payment terms) rather than just the lowest sticker price.
3. Manufacturing, Warehousing, and Logistics
This training provides actionable steps for every physical phase. In manufacturing, you'll master Lean Manufacturing Principles and the acronym D.O.W.N.T.I.M.E. (Defects, Overproduction, Waiting, Non-utilized talent, Transportation, Inventory, Motion, and Extra-processing) to cut the fluff and keep things moving. For warehousing, you’ll learn ABC Analysis to optimize your layout and utilize Cycle Counting to maintain accurate inventory without shutting down operations. We'll also cover the crucial difference between FTL (Full Truckload) and LTL (Less Than Truckload) shipping and the technology needed for proactive delivery tracking.
4. Technology and Risk
You can't run a modern supply chain on spreadsheets alone. We'll break down the alphabet soup of acronyms: ERP (Enterprise Resource Planning), WMS (Warehouse Management System), and TMS (Transportation Management System). Finally, we cover Risk Management—because weather, strikes, and politics will disrupt the flow. You’ll learn how to identify vulnerabilities, map your supply chain, and build a written Contingency Plan (Plan B) to ensure resilience.
If you work in purchasing, operations, logistics, or inventory control, this course will provide you with the awareness and preparation needed to save money and ultimately deliver on your promise to the customer.
This program is available with Spanish and French closed captions.
View this course in a classroom
environment, or assign it to your
team individually with testing
and recordkeeping capabilities.
Each title includes an embed
feature that allows users to add
videos to their existing training
platform or LMS.
View this course in a classroom
environment, or assign it to your
team individually with testing
and recordkeeping capabilities.
The 8 Wastes are remembered using the acronym D.O.W.N.T.I.M.E.: Defects, Overproduction, Waiting, Non-utilized talent, Transportation, Inventory, Motion, and Extra-processing.
ABC Analysis is an inventory categorization technique. "A" items are your bestsellers (top 20% of items, often 80% of volume) and are placed in the most accessible spots (the "Golden Zone") to minimize picker travel time.
FTL (Full Truckload) is faster and cheaper per unit because the truck goes straight from A to B with a full shipment. LTL (Less Than Truckload) is for smaller cargo, where you share space with other shippers, but it takes longer due to the extra stops.
Cycle Counting is the process of counting small sections of inventory on a defined, scheduled basis. It helps keep inventory records accurate year-round without requiring a massive annual shutdown of operations.
The three most critical KPIs to track are On-Time Delivery, Inventory Turns, and Order Accuracy.
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