Active listening is a critical life skill that we use every day in our communication with others. It’s also an especially crucial skill to have in the workplace.
Understand active listening as a workplace dynamic.
Explore an active listening framework.
Address common barriers to active listening.
Learn techniques to support active listening in the workplace.
Understand active listening in sales and customer service.
View this course in a classroom
environment, or assign it to your
team individually with testing
and recordkeeping capabilities.
Each title includes an embed
feature that allows users to add
videos to their existing training
platform or LMS.
View this course in a classroom
environment, or assign it to your
team individually with testing
and recordkeeping capabilities.