Workplace Violence Training Video on DVD by Atlantic Training

Workplace Violence Training Video and DVD Program
 
  • SKU: CS239-DVD
  • Copyright: 2015
  • Runtime: 14 mins.
  • Producer: Atlantic Training
What's in The Box
  • (1) 14 Minute Training DVD
  • Comprehensive leader’s guide (Digital)
  • Scheduling & attendance form (Digital)
  • Employee quiz. (Digital)
  • (10) Free accesses to streaming library WAVE
  • Quiz answers. (Digital)
  • Proof of training certificate (Digital )
  • Wallet Cards (printable)
Bundle and save 50%
OSHA Compliant, Guaranteed This product is compliant to OSHA's General Duty Clause, Section 5(a)(1)
Our Price
$395.00

* Required Fields

Don't need a DVD?
Call our friendly staff with your needs at (800-975-7640), or get help online with our .

Description

Product Description



Our Training Kit includes: Both the English and Spanish DVDs with written materials, Streaming access to both programs for one year and one year of FREE UPDATES.

Atlantic Training’s Workplace Violence Training DVD trains employees how to prevent, detect, and diffuse various types of workplace violence. This course covers dealing with hostility and violence from coworkers as well external threats such as armed assailants and disgruntled customers.

Program Points:

  • The statistics behind workplace violence that underscore its seriousness and severity.
  • How employees can fall into the trap of ignoring the warning signs.
  • OSHAs “General Duty Clause” and how it relates to workplace violence. What acts constitute workplace violence.
  • Differentiating between “inside threats” and “outside threats”, including common examples of both types of threats.
  • Warning signs to look for that can signal workplace violence.
  • The three types of workplace violence threats and how to spot them. How sexual harassment relates to workplace violence.
  • How to respond to different forms of workplace violence, including documenting incidents, alerting upper management, and when to alert the authorities.
  • The presence of weapons in a facility.
  • How to resolve disagreements peacefully.
  • How to deal with an armed assailant in your facility.

Program Components

  • (2) training video DVDs - (1) in English and (1) in Spanish Closed Captioned DVD with digital trainer tools for each.
  • (1) Year of Updates:  In the event there are any changes made to the products in the course of 1 year from purchase, we will provide you with the updated material ensuring your are always OSHA compliant and have the latest content. 
  • (10) Streaming Accesses - 10 Free accesses to hundreds of training programs. This includes streaming access to the English and Spanish versions of this course, as well as all included downloadable written materials: (Quiz, test, leaders guide and more) from anywhere you have internet access including mobile devices. 
  • (1) Trainer Tools - A comprehensive leader's guide, reproducible scheduling & attendance form, employee quiz, training certificate and training log.

 * DVD Only options only include DVD of choice along with Trainer Tools. 

CLOSED CAPTIONED

See the complete Presenters Guide which shows everything covered within the program. 


Optional Streaming/Network license also available. These annual licenses allow you to digitize the DVD program/written materials and place onto your local network so that it can be viewed by various departments without having to pass around a DVD. Pricing is based upon the title(s) chose and the estimated employees trained per year. For more information please contact us at 1-800-975-7640

Online Interactive Training Also Available. For more information visit our online training page or call 1-800-975-7640

Have your own LMS? We offer this course in SCORM compatible format so that you can plug the title into your own LMS. View our SCORM page for more details.

Video Highlights

Video Highlights

  • An overview of violent crime statistics in the U.S. and in the work place.

    An overview of violent crime statistics in the U.S. and in the work place.

  • The occurrences and effects of aggressive behavior and physical conflict in the work place.

    The occurrences and effects of aggressive behavior and physical conflict in the work place.

  • Understanding the stipulations of OSHA's

    Understanding the stipulations of OSHA's "General Duty Clause" when it comes to recognized hazards.

  • How a

    How a "Commercial Crime" is committed and how it can escalate.

  • Understanding the situations that can cause violence in the workplace.

    Understanding the situations that can cause violence in the workplace.

  • Knowing the effects of decreases in initiative, productivity and work quality when workers become frustrated.

    Knowing the effects of decreases in initiative, productivity and work quality when workers become frustrated.

  • Knowing the pattern of

    Knowing the pattern of "Escalation" and how it can lead to violence.

  • Where you can report incidents of workplace violence.

    Where you can report incidents of workplace violence.

  • How to handle a face-to-face confrontation with an aggressive or violent person.

    How to handle a face-to-face confrontation with an aggressive or violent person.

  • How to behave when confronted by an agitated or irrational person.

    How to behave when confronted by an agitated or irrational person.

  • Understanding the nature of

    Understanding the nature of "Sexual Harassment".

  • Understanding the definition of

    Understanding the definition of "Assault".

  • What to do when you are faced with an armed assailant.

    What to do when you are faced with an armed assailant.

  • How to sound an alarm without jeopardizing anyone's safety.

    How to sound an alarm without jeopardizing anyone's safety.

  • Other items to consider when you are faced with violent behavior.

    Other items to consider when you are faced with violent behavior.

What's in The Box

What's In The Box

  • (1) 14 Minute Training DVD
  • Comprehensive leader’s guide (Digital)
  • Scheduling & attendance form (Digital)
  • Employee quiz. (Digital)
  • (10) Free accesses to streaming library WAVE
  • Quiz answers. (Digital)
  • Proof of training certificate (Digital )
  • Wallet Cards (printable)
Preview

Video Transcript

Today's topic is nothing to joke about work place violence is the number one cause of death for women on the job and the number two cause of death for all workers regardless of gender.

Some people believe that a certain amount of conflict on the job is normal but where do we draw the line for example, the most incident begins as just a disagreement between co-workers but too often the argument can escalate into insult, threats and challenges. Bystanders often ignore these confrontations dismissing personality conflicts, eventually push come to show and the personality conflict becomes physical and once they become violent this incident can result in serious injuries even death. So, how much conflict is too much? OSHA requires employers to provide a place of employment free from recognized hazards that are likely to cause death or serious physical harm to employees. And any type of workplace violence should be considered one of those hazards, it is stressful, bad for morale and downright dangerous. We have to take steps to prevent any violence in the workplace.

What is Violence?
The media always latches onto the headline makers such as murder but other types of workplace violence occur far more frequently. Before we go any further we need to defined the word violence. The first thing that comes to mind is a physical confrontation but violence also includes verbal and emotional attacks, the psychological harm cause by  threats, intimidation and verbal abuse can  be a serious as any physical injury.

There are several sources of violence in the workplace:

  1. Outside Threats - these are individuals who commit acts of violence in your facility but aren't employed by your company. Customers or vendors may seek revenge for some perceive wrong doing. Terrorists could even target your business to set as example. In healthcare environments, patients or their families can sometimes become hostile and assault medical personnel and unfortunately the workplace isn't new to incident of domestic violence either. 

    Another type of outside threat is c
    ommercial crime a robber enters a business and looking for some quick cash. People can get hurt even killed if things don't go as planned. The workers at greatest risk from commercial crime, exchange money with the public, work alone or in small numbers or work late night or early morning hours.

  2. Inside Threats - all organizations are at risk from aggressive or violent people who are working within their facilities and we're not just talking about discovering employees who take out their frustration on their supervisors. Disagreements or personality conflicts between co-workers are the most common causes of workplace violence, this means people we work with, people we know. Fortunately, violence where it happens without warning.

Warning Signs
Although we can't predict when and where workplace violence will strike there are usually warning signs, red flags that tell us to proceed with caution. A co-worker may suddenly become irritable and prone to emotional outburst or mood swings. They may get defensive and over react to comments or criticism, these are both warning signs of potential violence. An individual may also start complaining frequently or blame others for their problems. They may talk about getting back at someone or be fascinated by other incidents of violence, these can be warning signs as well. 

Someone who was late or absent more often than usual or disappears during the work day maybe having trouble coping with their problems or you may notice a co-worker becoming careless, reckless or having accidents on the job because they are frustrated or distracted again possible warning signs. Remember these warning signs don't always lead to violence everyone has bad days may blow off a little steam now and then. What you really need to watch out for is aggressive or violent behavior.

Handling Aggressive Behavior
Aggressive behavior is any attempt to hurt or to mean someone and this doesn't just mean causing physical harm. Aggressive behavior includes threats, sexual harassment and verbal abuse. There are basically three types of threats veiled, conditional and direct.

Veiled or Hidden Threats - suggests that a person intense to do harm without them actually expelling it out.
Conditional Threats - are use to intimidate people. The goal is to make someone do something or to prevent them from doing it.
Direct Threats - come through load and clear. This is when a person declares their intention to commit and act a violence. Even though we don't usually think of this way, sexual harassment is also a form of violence and women aren't only victims. It's define as repeated unwanted behavior base on the individual sex whether they are male or female. Sexual harassment includes sexist as well as sexual remarks, any unwanted physical contact, sexual advances, hazing or practical jokes base on an individual sex or sexual orientation, demeaning tasks because of gender. The bottom line isn't fair to treat anyone differently because of their gender or orientation and sexually explicit language or behavior of any kind has no place in the workplace. 
Verbal Abuse - is another type of aggressive behavior and can include bullying, mocking, intimidation and insults. This shouldn't be dismiss if someone is just being mean, there's no excuse for using language or behavior to hurt someone's feeling. Some people don't want to get anyone  in trouble while reporting these types of incidents they just want to think that the problem will go away on its own, the fact is making a report is your best opportunity to solve the problem once and for all. 
It's a chance for a trouble person to get the help they need and can often prevent a more serious incident from occurring. So report any aggressive behavior you experience or witness to your supervisor, your human resources department or your company's security personnel. Your company may also have an independent hotline or employee assistance program that allows you to make confidential reports. But local law enforcement agencies should always be notify of incidents involving threats or violence or physical assaults and regardless of who we reports the incident to make sure it gets documented for future reference.

Another situation you should report immediately is the presence of a weapon in your facility, even a licensed authorized weapon can be very dangerous. If you see one, tell your supervisor, security personnel or HR representative about it. You should also report any unfamiliar or unauthorized people you see. If it turns out they have been approved to be in the facility there's no harm done, it's better to be safe than sorry.

Dealing with Violent Behavior
No amount of violence is ever acceptable in the workplace and by definition an assault can be an attempt to cause physical injury or a physical threat to do bodily harm.Any involvement with violence has serious consequences take fighting, even if you aren't the one who starts it you can get injured, suspended or fired, possibly even arrested or sued by your assailant. So, attempt to resolve disagreements peacefully, try to avoid arguments and never get cause of any shouting match, stay calm offer a compromise or suggest asking another person to step in. If unreasonable or irrational person confronts you remain calm, keep your arms low in a non-threatening position, try to stay at least five feet away and avoid physical contact, maintain a soothing toner voice, let them know that you understand their concerns, don't judge argue or disagree if they become violent try to get away or call out, help is usually nearby.

If someone challenges you to a fight turn them down, fighting always causes more problems than it solves the best response is to just walkaway. If someone does assault you try to get away from them or call out for help, don't fight back unless your life is in danger. Report the incident to your employer and since assault is a crime, local law enforcement agencies should also be informed. Any situations that involves a weapon is extremely dangerous and requires special considerations whether it's a personal dispute, a robbery or something else. Never confront an armed assailant if you can avoid it, the best plan is get as far away as possible stay low and out of sight, help others get to safety if you can.

In general, don't sound alarms if it'll put anyone in danger. However, you should check your company's policy to determine how they want these situations handled. Contact security or law enforcement personnel only when you can do it safely. If you come face to face with the armed assailant remember the person with the gun is in charge. Follow their instructions to the letter, repeat their commands as you do as they ask, don't make any sudden moves and keep your hands visible at all times. Never resists an armed assailant and if you feel they are going to kill you. This is the only time is worth risking your life to fight back.
As you can see workplace violence can have serious consequences and the sad fact is no organization is immune. Let's recap what you can do to help prevent violence where you work. 
  • Watch for the warning signs of the violence but don't jump into a conclusion.
  • Report incidents such as threats, intimidation and sexual and verbal harassment as well as aggressive environment behavior.
  • Try to resolve conflicts peacefully. Remember that fighting causes more problems than it solves.
  • If you're confronted with violence, escape from your attacker if you can or try to get help.
  • Never fight back, unless you are certain your life is in danger.

Remember no amount of aggressive or violent behavior is acceptable on the job. If we all work on it together we can to prevent workplace violence.

Shipping/Returns

Shipping and Returns

Our Satisfaction Guarantee Policy

Customer satisfaction is 100% guaranteed. If, for any reason, you feel that any of our DVD's do not meet your expectations, return the product(s) within 14 days and we will provide you with a full refund (less any shipping charges that may have accrued). Returns of stock items will be accepted within 14 days of shipment in their original packages.

To return an item simply fill out our return authorization form and we will contact you within 1-2 business days of receipt with an RA number and ship to address where you can return your item. Please note that All downloadable materials can not be returned.

Trial: In the event you wish to preview one of our DVD programs onsite without going through an order process, please contact us for further approval at 1-800-975-7640.

Shipping Terms

All orders typically ship within 24 hrs (Monday thru Friday) via UPS by default. Should you have a request for guaranteed shipment or any other form of expedited shipment please contact our office to ensure proper delivery.

Collect Shipments: If you have your own UPS account number please go to the "View Cart" page. Under the Continue Checkout button should be an area where you can APPLY CODE. In the box please enter the code COLLECTSHIP and hit apply. Continue checkout and once you have reached the UPS screen it should be $0 by default. On the following screen there is an Order comment section. Please let us know your account number and if you wish to expedite shipping.

 

For more information concerning returns, exchanges or shipping, please visit our Terms and Conditions Page.

Best Sellers in General HR Training

Alternate Formats Available