Incident Investigation Recommendations, Communication and Follow-Up Training Video Program

Incident Investigation Recommendations, Communication and Follow-Up Training Video Program

Product Description

Coastal's Incident Investigation Recommendations, Communication and Follow-Up Training Video Program

The purpose of an incident investigation is to protect lives and take steps to prevent an incident from happening again in your facilities. The final three steps are imperative to preventing any further incidents.

Step 6: Recommend Corrective and Preventive Actions
At least one recommendation for each key factor should be identified, in some cases, a broad recommendation may address multiple key factors.

Recommendations exist as either corrective actions or preventive actions. Corrective actions are intended to fix a hazard while preventive actions prevent a hazard from occurring.

Step 7: Document and Communicate Findings
Clearly define what the expected results are from a particular recommendation and set priorities for each action, identifying which ones should be completed before operations resume. Any recommendations or improvement suggestions that are not associated with the incident facts or situation should not be included in your final report.

Communicating the information you have gathered, the lessons you have learned, and your recommended solutions will go a long way toward preventing incidents from happening again. When it comes to incident investigation, there are two levels of formal communication:

  • First, there is an official incident investigation report with a limited distribution.
  • Second is a widely-distributed flyer to communicate contributing factors of the incident and chief lessons learned from the incident.

Step 8: Follow Up
The final step of incident investigation is to follow up on your recommendations for corrective or preventive actions to be sure they were implemented and are effective. The goal of follow-up is to prevent a recurrence of the incident.

Ensure recommendations receive prompt attention by creating an action plan. Keep in mind that some recommendations may look good on paper, but are not that realistic to put into place. Be sure to periodically track the progress of your recommendations and prior to final closure of a recommendation, determine and verify that the action is completed and fully addressed the original intent of the recommendation.

  • Format: DVD
  • Language: English, Spanish, and Portuguese
  • Length: 16 minutes

Optional Network licensing also available to download the video to your system.

Have your own LMS? We offer this course in SCORM compatible format so that you can plug the title into your own LMS or ours (SafetySoft). 


Shipping and Returns

Our Satisfaction Guarantee Policy

Customer satisfaction is 100% guaranteed. If, for any reason, you feel that any of our DVD's do not meet your expectations, return the product(s) within 14 days and we will provide you with a full refund (less any shipping charges that may have accrued). Returns of stock items will be accepted within 14 days of shipment in their original packages.

To return an item simply fill out our return authorization form and we will contact you within 1-2 business days of receipt with an RA number and ship to address where you can return your item. Please note that All downloadable materials can not be returned.

Shipping Terms

All orders typically ship within 24 hrs (Monday thru Friday) via UPS by default. Should you have a request for guaranteed shipment or any other form of expedited shipment please contact our office to ensure proper delivery.

Collect Shipments: If you have your own UPS account number please go to the "View Cart" page. Under the Continue Checkout button should be an area where you can APPLY CODE. In the box please enter the code COLLECTSHIP and hit apply. Continue checkout and once you have reached the UPS screen it should be $0 by default. On the following screen there is an Order comment section. Please let us know your account number and if you wish to expedite shipping.

Incident Investigation Recommendations, Communication and Follow-Up Training Video Program

Incident Investigation Recommendations, Communication and Follow-Up Training Video Program
  • SKU: INV004-DVD
  • Copyright: 2011
  • Runtime: 16 mins
  • Producer: Coastal / DuPont


DVD or USB orders will provide access to printable materials such as leader's guide, quiz, and an answer key.
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