Between You and Me: Solving Conflict Training Video Program

Between You and Me: Solving Conflict Training Video Program
Description

Product Description

Between You and Me: Solving Conflict Help employees solve conflicts before it affects performance! Training Video Program Between You and Me: Solving Conflict is a video training program that can teach your employees how to resolve conflicts themselves and improve relationships with coworkers. Your employees can learn to approach conflict head-on and work together to solve it. The result can be a long-term professional and productive relationship. For Your Business Issues on: Conflict Resolution, Employee Development A trainer's favorite since its release, this video uses believable, realistic role-plays to help workers embrace teamwork and solve their own conflicts with minimal management intervention. Between You and Me: Solving Conflict is a video training program that can teach your employees how to resolve conflicts themselves and improve relationships with coworkers. Your employees can learn to approach conflict head-on and work together to solve it. The result can be a long-term professional and productive relationship. Because many of us spend more time with coworkers than family and friends, there is a good chance that some of these work relationships are marked with conflict. Regardless of where fault lies in a conflict situation, your employees need to recognize there are two sides to every story. The goal is to keep communication open and honest to get both sides of the story, to allow ventilation of emotions, and to listen without judging or arguing. Between You and Me: Solving Conflict shows that personal behaviors and situations must be put aside. The focus must be on job-related behavior only. We can’t change an individual’s personality, but we can help change his/her actions! Between You and Me: Solving Conflict follows Eric as he is facing conflict with coworker Ray. Jill, another employee, offers Eric the advice that he should talk openly and honestly with Ray and listen to his side. After stating the problem, asking questions, and listening to Ray, Eric realizes that he needs Ray’s help to do his job and Ray needs to follow procedures to do his. Eric finally admits that the conflict was partly his fault too, but with a commitment for solution and an agreement to follow up, the two have a better understanding of how to work together. Program Synopsis Later, Jill takes her own advice with a conflict that she has with Eric. During several video training vignettes, viewers see how the two are willing to resolve their conflict, step-by-step, to ensure a better working relationship. How To Training Points: How to take responsibility for conflict and understand both sides' points of view How to vent and neutralize emotions How to listen without being argumentative or judgmental
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Between You and Me: Solving Conflict Training Video Program

Between You and Me: Solving Conflict Training Video Program
DETAILS
  • SKU: CON002DVD
  • Runtime: 23 mins
  • Producer: Media Learning

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