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Conflict Resolution in the Office Online Training

Course Overview

Conflict in the workplace is inevitable. Anytime two or more people come together, they will eventually disagree about something. While some conflict can be healthy, it is often an indication that there is something wrong. Conflict is frequently a "call to action"... a problem crying out for a solution.

The good news about conflict is that it is usually based on "caring". The more someone defends their point of view in an argument, the more they care. But if conflict is allowed to fester and grow without a resolution, it can lead to serious problems such as threats and even physical violence. The effectiveness of an entire organization can be harmed if conflict is allowed to escalate.

Atlantic Training's training products on "Conflict Resolution in the Office" discuss the techniques and strategies that can be used to limit the damage and disruption conflict can cause in the workplace. They show employees that when difficult situations are dealt with in a calm and unemotional way, compromise and collaboration are possible... and a lot can be gained from resolving a conflict. Topics covered in these products include:

  • The consequences of conflict and how it can disrupt the workplace.
  • How resolving workplace conflict is an integral part of everyone's job.
  • The common causes of workplace conflict and how to recognize them.
  • Diffusing disagreements before they get out of hand.
  • The damage that escalating conflict and violence can do to an organization.
  • How collaboration can be a valuable tool in resolving conflicts.
  • How to apply proven conflict resolution techniques and strategies.
  • and more!

Atlantic Training's online training system gives you the best of all worlds.

  • One of the largest libraries of full-motion video-based Safety and Regulatory Compliance courses in the industry, with over 115 titles to choose from, many of them in Spanish as well as English.
  • Access to as many courses in CandS' library as you like, with no set-up, library or subscription fees.
  • Four payment plans to choose from, including monthly "Pay-As-You-Go" and "All You Can Eat" (unlimited access).
  • A comprehensive and easy to use online Learning Management System (LMS).
  • ... and much more!


To view a demo of our online system, click here

For more information on our online training system, please contact us at 800-975-7640

* Please note that your network access will be emailed to you within 1 business day from time of order.