{"id":46446,"date":"2023-04-21T21:34:41","date_gmt":"2023-04-21T21:34:41","guid":{"rendered":"https:\/\/www.atlantictraining.com\/blog\/?p=46446"},"modified":"2024-08-11T14:59:24","modified_gmt":"2024-08-11T14:59:24","slug":"what-is-diversity-and-inclusion","status":"publish","type":"post","link":"https:\/\/www.atlantictraining.com\/blog\/what-is-diversity-and-inclusion\/","title":{"rendered":"What is Diversity and Inclusion?"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Diversity and inclusion have undoubtedly become more than a politically correct social idea \u2013 they have become corporate buzzwords in recent years. Emerging technology has certainly played a role, with its ability to amplify diverse voices, <\/span><span style=\"font-weight: 400;\">break down barriers<\/span><span style=\"font-weight: 400;\">, and even provide advertisers a platform for commitment to diversity and inclusion. And while many of us agree that workplace diversity is important, many organizations still struggle with implementing policy and practices to achieve this goal.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h2><b>Importance of Workplace Diversity and Inclusion<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Workplace diversity and inclusion are essential for creating a work environment where all employees feel valued, respected, and supported. So what is it?<\/span><\/p><p><span style=\"font-weight: 400;\">Diversity<\/span><span style=\"font-weight: 400;\"> refers to the practices or quality of involving people based on a broad range of qualities, such as their race, ethnicity, gender, age, religion, disability status, sexual orientation, and socioeconomic background. An inclusive environment is one where all members feel welcome, supported, and included. Within the context of a workplace, this allows companies to identify strengths among their employees based on their varied life experiences, as well as prevent and eliminate discriminatory practices. Beyond policy, census data shows post-millenials are on track to be <\/span><a href=\"https:\/\/www.pewresearch.org\/social-trends\/2018\/11\/15\/early-benchmarks-show-post-millennials-on-track-to-be-most-diverse-best-educated-generation-yet\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">the most diverse generation<\/span><\/a><span style=\"font-weight: 400;\">. Whether or not employees identify as a member of a given population, their future peers will be.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"> <a href=\"https:\/\/www.atlantictraining.com\/catalog\/?sort=relevance&amp;dir=asc&amp;limit=24&amp;f%5Bsearch%5D=diversity&amp;f%5Bid_course_type%5D=2%2C1\"><img decoding=\"async\" class=\"aligncenter size-large wp-image-46447\" src=\"https:\/\/www.atlantictraining.com\/blog\/wp-content\/uploads\/2023\/04\/blog-graphics-3-1024x576.png\" alt=\"Click to see our diversity and inclusion titles\" width=\"680\" height=\"383\" srcset=\"https:\/\/www.atlantictraining.com\/blog\/wp-content\/uploads\/2023\/04\/blog-graphics-3-1024x576.png 1024w, https:\/\/www.atlantictraining.com\/blog\/wp-content\/uploads\/2023\/04\/blog-graphics-3-300x169.png 300w, https:\/\/www.atlantictraining.com\/blog\/wp-content\/uploads\/2023\/04\/blog-graphics-3-768x432.png 768w, https:\/\/www.atlantictraining.com\/blog\/wp-content\/uploads\/2023\/04\/blog-graphics-3-1536x864.png 1536w, https:\/\/www.atlantictraining.com\/blog\/wp-content\/uploads\/2023\/04\/blog-graphics-3.png 1920w\" sizes=\"(max-width: 680px) 100vw, 680px\" \/><\/a><\/span><\/p>\n<h2><b>Benefits of Promoting Diversity and Inclusion in the Workplace<\/b><\/h2><p><span style=\"font-weight: 400;\">In addition to providing a sense of belonging for all employees, there are very real opportunities for companies to create, improve, and strengthen their diversity and inclusion programs. These benefits include:<\/span><\/p><h3><b>Better decision-making<\/b><\/h3><p><span style=\"font-weight: 400;\">Varied experience among employees allows for more voices to be heard, which translates to a better understanding of business needs. Companies who prioritize trust have seen <\/span><a href=\"https:\/\/hbr.org\/2017\/01\/the-neuroscience-of-trust\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">improvements<\/span><\/a><span style=\"font-weight: 400;\"> in productivity, better-quality products, and increased profitability.<\/span><\/p><h3><b>Improved creativity and innovation<\/b><\/h3><p><span style=\"font-weight: 400;\">Employees who feel safe at work have higher levels of oxytocin, which has a direct impact on whether we trust strangers, and has been shown to actually <\/span><a href=\"https:\/\/hbr.org\/2017\/01\/the-neuroscience-of-trust\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">improve cognitive function<\/span><\/a><span style=\"font-weight: 400;\">.\u00a0<\/span><\/p><h3><b>Enhanced employee engagement<\/b><\/h3><p><span style=\"font-weight: 400;\">A commitment to employee engagement can help <\/span><span style=\"font-weight: 400;\">companies thrive during uncertainty<\/span><span style=\"font-weight: 400;\">, and according to <\/span><span style=\"font-weight: 400;\">research<\/span><span style=\"font-weight: 400;\"> by Gallup, employee engagement was directly linked to key performance indicators including: customer loyalty\/engagement, profitability, productivity, turnover, safety incidents, compliance, absenteeism, and more.\u00a0<\/span><\/p><h3><b>Increased profitability<\/b><\/h3><p><span style=\"font-weight: 400;\">Companies that promote diversity and inclusion have been shown to be more profitable, with <\/span><span style=\"font-weight: 400;\">reports<\/span><span style=\"font-weight: 400;\"> showing diverse organizations being more likely to meet or exceed financial goals.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h2><b>Misconceptions About Diversity and Inclusion:<\/b><\/h2><p><span style=\"font-weight: 400;\">The negative perception of diversity and inclusion programs persists among some, likely due to a fundamental misunderstanding of how these initiatives can benefit an organization. Some of these misconceptions include:\u00a0<\/span><\/p><h3><b>Misconception #1: Diversity and inclusion are only about race and gender<\/b><\/h3><p><span style=\"font-weight: 400;\">Race and gender remain essential components of diversity and inclusion, but initiatives should also consider factors like age, religion, sexual orientation, socioeconomic status, and disability status. <\/span><span style=\"font-weight: 400;\">Eligibility for paid parental leave<\/span><span style=\"font-weight: 400;\">, which could apply to anyone who is a new parent, is starting to include secondary caregivers. Policies like the new parental leave benefit available to all members of the <\/span><span style=\"font-weight: 400;\">armed forces<\/span><span style=\"font-weight: 400;\"> are an example of inclusion that can have numerous benefits to a workforce.\u00a0<\/span><\/p><h3><b>Misconception #2: Diversity and inclusion are only about compliance<\/b><\/h3><p><span style=\"font-weight: 400;\">There are numerous legal protections in place to prevent harassment, discrimination, and unfair workplace practices, but compliance doesn\u2019t always translate to equitable work environments.\u00a0 Companies who adopt diversity and inclusion as a core value have fewer instances of compliance violations.\u00a0<\/span><\/p><h3><b>Misconception #3: Diversity and inclusion is just about meeting quotas\u00a0<\/b><\/h3><p><span style=\"font-weight: 400;\">Another misconception is that diversity and inclusion is simply about meeting quotas or achieving a certain level of representation for different groups. While increasing representation is an important goal, it is only one aspect of promoting diversity and inclusion. True diversity and inclusion means creating an environment where everyone feels included and valued, and where diverse perspectives are actively sought and valued. This means sourcing talent from different pipelines and seeking diverse talent starting with their <\/span><span style=\"font-weight: 400;\">process<\/span><span style=\"font-weight: 400;\"> at the entry level.\u00a0<\/span><\/p><h3><b>Misconception #4: Diversity and inclusion initiatives are only relevant to HR<\/b><\/h3><p><span style=\"font-weight: 400;\">Diversity and inclusion initiatives are often led by human resources, but they rely on the buy-in from multiple stakeholders to be effective. HR plays an important role in promoting diversity and inclusion, but the culture of inclusion is the shared responsibility of everyone from managers, leaders, and employees. <\/span><span style=\"font-weight: 400;\">Inclusive leadership<\/span><span style=\"font-weight: 400;\"> is especially important for the long-term success of diversity and inclusion programs.\u00a0<\/span><\/p><h3><b>Misconception #5: Diversity and inclusion has little impact on business results\u00a0<\/b><\/h3><p><span style=\"font-weight: 400;\">In reality, research has shown that organizations that prioritize diversity and inclusion are <\/span><a href=\"https:\/\/web.archive.org\/web\/20240513181852\/https:\/\/www.weforum.org\/agenda\/2019\/04\/business-case-for-diversity-in-the-workplace\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">more innovative, more productive, and have better financial performance<\/span><\/a><span style=\"font-weight: 400;\">. Additionally, a diverse and inclusive workforce can help organizations better understand and serve a diverse customer base. <\/span><span style=\"font-weight: 400;\">Popular brands know this<\/span><span style=\"font-weight: 400;\"> \u2013 consumer habits are directly tied to successful marketing.\u00a0<\/span><\/p><h3><b>Misconception #6: Diversity and inclusion is a one-time effort\u00a0<\/b><\/h3><p><span style=\"font-weight: 400;\">Promoting diversity and inclusion is an ongoing commitment that requires attention and investment.\u2013 not a single action.\u00a0 Creating an inclusive workplace culture is a challenge that involves multiple moving parts, such as promoting diversity in recruitment and hiring, ensuring policies and practices are equitable, and providing training to employees.<\/span><a href=\"https:\/\/hbr.org\/2023\/01\/to-make-lasting-progress-on-dei-measure-outcomes\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\"> Lasting progress is challenging<\/span><\/a><span style=\"font-weight: 400;\">, but the benefits make a compelling case.\u00a0<\/span><\/p><h2><b>What is the Business Impact of Diversity and Inclusion?<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h3><b>Increased innovation and creativity<\/b><\/h3><p><span style=\"font-weight: 400;\">A diverse workforce brings together individuals with different perspectives, experiences, and backgrounds, which leads to increased creativity and innovation. Promoting diversity and inclusion encourages employees to share their unique perspectives and ideas, leading to better problem-solving and decision-making. International cosmetics company <\/span><span style=\"font-weight: 400;\">L\u2019Oreal<\/span><span style=\"font-weight: 400;\"> has become a global leader in creating products for diverse buyers, leading to an <\/span><span style=\"font-weight: 400;\">increase in profits<\/span><span style=\"font-weight: 400;\"> in their major global markets.\u00a0<\/span><\/p><h3><b>Improved employee engagement and retention\u00a0<\/b><\/h3><p><span style=\"font-weight: 400;\">When employees feel included and valued, they are more likely to be engaged and committed to their work. A diversity and inclusion program can help employees feel more connected to their colleagues and their work, leading to higher levels of job satisfaction and retention. Conversely, <\/span><span style=\"font-weight: 400;\">lower rates of retention<\/span><span style=\"font-weight: 400;\"> increase the diversity gap.\u00a0<\/span><\/p><h3><b>Enhanced reputation and brand image<\/b><\/h3><p><span style=\"font-weight: 400;\">Buyers perception can make or break a brand. <\/span><span style=\"font-weight: 400;\">Businesses who prioritize diversity and inclusion<\/span><span style=\"font-weight: 400;\"> can enhance their reputation and brand image as a socially responsible organization are more likely to\u00a0 attract top talent, appeal to a diverse customer base, and increase customer loyalty.<\/span><\/p><h3><b>Improved financial performance\u00a0<\/b><\/h3><p><span style=\"font-weight: 400;\">Research has shown that companies that prioritize diversity and inclusion are more likely to have better financial performance. When sales were in decline for <\/span><span style=\"font-weight: 400;\">Proctor &amp; Gamble <\/span><span style=\"font-weight: 400;\">owned brand Pampers, <\/span><span style=\"font-weight: 400;\">they launched a campaign to appeal to the buyers<\/span><span style=\"font-weight: 400;\"> \u2013 new moms. This campaign was responsive and empathetic, leading to increased sales.\u00a0\u00a0<\/span><\/p><h3><b>Reduced risk of legal action\u00a0<\/b><\/h3><p><span style=\"font-weight: 400;\">Discrimination and harassment claims are costly. In 2022, the combined cost for the top ten most expensive discrimination lawsuits was <\/span><span style=\"font-weight: 400;\">$597 million<\/span><span style=\"font-weight: 400;\"> and damages from discrimination suits were granted more than 53% of the time, with an <\/span><span style=\"font-weight: 400;\">average of over 63,000<\/span><span style=\"font-weight: 400;\"> per settlement. Ensuring policies and practices are inclusive and equitable is good for the bottom line.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h2><b>Promoting Diversity and Inclusion Through Training<\/b><b>\u00a0<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Training and education are cost-effective ways for companies to show their commitment to diversity and inclusion. <\/span><a href=\"https:\/\/www.atlantictraining.com\/human-resources-compliance\"><span style=\"font-weight: 400;\">Training initiatives<\/span><\/a><span style=\"font-weight: 400;\"> can take on many forms, and include everyone in an organization from HR professionals, leadership, to individuals and peers.\u00a0<\/span><\/p><h3><b>Recruitment and hiring training<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Recruitment and hiring are a foundational first step in promoting diversity and inclusion in the workplace, and training can include topics such as:<\/span><\/p><ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Providing strategies for expanding recruitment efforts\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Reducing bias in applications<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Training hiring managers on conducting unbiased interviews and evaluation of candidates<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h3><b>Unconscious bias training<\/b><\/h3><p><a href=\"https:\/\/www.atlantictraining.com\/course\/discrimination-and-bias-candid-conversations-training-course\"><span style=\"font-weight: 400;\">Unconscious bias<\/span><\/a><span style=\"font-weight: 400;\"> refers to the unintentional attitudes or stereotypes that influence our judgments and decisions without us even realizing it. This can include topics such as:<\/span><\/p><ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Implicit Bias Training to help employees be more aware of their hidden assumptions and stereotypes<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Cultural Competency Training for a better understanding of cultural differences, such as ethnicity, gender, age, and religion<\/span><\/li>\n<\/ul><h3><b>Diversity and inclusion training\u00a0<\/b><\/h3><p><span style=\"font-weight: 400;\">Diversity and inclusion<\/span><span style=\"font-weight: 400;\"> cover all of the topics mentioned, but can also be taught through the lens of information such as:\u00a0\u00a0<\/span><\/p><ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Understanding different perspectives<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Effective communication across difference<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Addressing the diverse needs of clients and customers<\/span><\/li>\n<\/ul><h3><b>Leadership training<\/b><\/h3><p><span style=\"font-weight: 400;\">Organizations need leadership buy-in to make any meaningful culture changes, so of course managers and leaders play a critical role in promoting diversity and inclusion in the workplace. <\/span><a href=\"https:\/\/www.atlantictraining.com\/course\/leadership-development-new-supervisor-training-course\"><span style=\"font-weight: 400;\">Leadership training<\/span><\/a><span style=\"font-weight: 400;\"> can help managers:<\/span><\/p><ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Understand their role in creating an inclusive workplace<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">How to manage diverse teams effectively<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">How to hold themselves and their team members accountable for promoting diversity and inclusion\u00a0<\/span><\/li>\n<\/ul><h3><b>Customer and supplier diversity training\u00a0<\/b><\/h3><p><span style=\"font-weight: 400;\">Companies can also benefit from training their employees on how to work with diverse customers and suppliers. This training can cover topics such as:<\/span><\/p><ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Cultural differences in communication, customs, and business practices<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">How to build and maintain relationships with diverse stakeholders<\/span><\/li>\n<\/ul>\n<a href=\"https:\/\/www.atlantictraining.com\/human-resources-compliance\"><img decoding=\"async\" class=\"aligncenter size-large wp-image-46448\" src=\"https:\/\/www.atlantictraining.com\/blog\/wp-content\/uploads\/2023\/04\/EMERGENCY-PLANNING-TRAINING-POWERPOINTS-2-1024x576.png\" alt=\"Human Resource Compliance Package \" width=\"680\" height=\"383\" srcset=\"https:\/\/www.atlantictraining.com\/blog\/wp-content\/uploads\/2023\/04\/EMERGENCY-PLANNING-TRAINING-POWERPOINTS-2-1024x576.png 1024w, https:\/\/www.atlantictraining.com\/blog\/wp-content\/uploads\/2023\/04\/EMERGENCY-PLANNING-TRAINING-POWERPOINTS-2-300x169.png 300w, https:\/\/www.atlantictraining.com\/blog\/wp-content\/uploads\/2023\/04\/EMERGENCY-PLANNING-TRAINING-POWERPOINTS-2-768x432.png 768w, https:\/\/www.atlantictraining.com\/blog\/wp-content\/uploads\/2023\/04\/EMERGENCY-PLANNING-TRAINING-POWERPOINTS-2-1536x864.png 1536w, https:\/\/www.atlantictraining.com\/blog\/wp-content\/uploads\/2023\/04\/EMERGENCY-PLANNING-TRAINING-POWERPOINTS-2.png 1920w\" sizes=\"(max-width: 680px) 100vw, 680px\" \/><\/a>\n<h2><b>Conclusion<\/b><\/h2><p><span style=\"font-weight: 400;\">Diversity and inclusion programs<\/span><span style=\"font-weight: 400;\"> are a necessary foundation for a successful organization. Companies that prioritize diversity and inclusion programs are more innovative and productive leading to better financial performance.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">A diverse workforce allows for varied experiences and ideas to be heard, leading to:<\/span><\/p><ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Better decision-making<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Improved creativity and innovation<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Enhanced employee engagement\u00a0<\/span><\/li>\n<\/ul><p><span style=\"font-weight: 400;\">Diversity, inclusion, and all other equity initiatives go beyond meeting quotas or simply complying with legal protections, and instead involve creating an environment where everyone feels included and valued. Ongoing commitment and investment are necessary to achieve lasting progress among all communities, but the benefits make it a compelling case for a thriving workplace.\u00a0<\/span><\/p><p><strong>Need Online Training?<\/strong><\/p>\n<p>We work with your budget to get you the perfect plan for you and your team.<\/p>\n<p>Tell us a little about yourself and we&#8217;ll get you exactly what you need and no we don&#8217;t over email or over sell you.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Diversity and inclusion have undoubtedly become more than a politically correct social idea \u2013 they have become corporate buzzwords in recent years. Emerging technology has certainly played a role, with its ability to amplify diverse voices, break down barriers, and even provide advertisers a platform for commitment to diversity and inclusion. And while many of &#8230;<\/p>\n","protected":false},"author":1,"featured_media":46502,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-46446","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-misc"],"_links":{"self":[{"href":"https:\/\/www.atlantictraining.com\/blog\/wp-json\/wp\/v2\/posts\/46446","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.atlantictraining.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.atlantictraining.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.atlantictraining.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.atlantictraining.com\/blog\/wp-json\/wp\/v2\/comments?post=46446"}],"version-history":[{"count":28,"href":"https:\/\/www.atlantictraining.com\/blog\/wp-json\/wp\/v2\/posts\/46446\/revisions"}],"predecessor-version":[{"id":58507,"href":"https:\/\/www.atlantictraining.com\/blog\/wp-json\/wp\/v2\/posts\/46446\/revisions\/58507"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.atlantictraining.com\/blog\/wp-json\/wp\/v2\/media\/46502"}],"wp:attachment":[{"href":"https:\/\/www.atlantictraining.com\/blog\/wp-json\/wp\/v2\/media?parent=46446"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.atlantictraining.com\/blog\/wp-json\/wp\/v2\/categories?post=46446"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.atlantictraining.com\/blog\/wp-json\/wp\/v2\/tags?post=46446"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}