{"id":13219,"date":"2014-11-10T03:51:16","date_gmt":"2014-11-10T08:51:16","guid":{"rendered":"http:\/\/www.atlantictraining.com\/blog\/?p=13219"},"modified":"2024-08-14T20:17:33","modified_gmt":"2024-08-14T20:17:33","slug":"customer-service-rep-safety-training","status":"publish","type":"post","link":"https:\/\/www.atlantictraining.com\/blog\/customer-service-rep-safety-training\/","title":{"rendered":"Customer Service Rep Safety Training"},"content":{"rendered":"<div class=\"entry\"><img decoding=\"async\" src=\"https:\/\/www.atlantictraining.com\/blog\/wp-content\/uploads\/2014\/11\/cust-service1-1-2.jpg\" width=\"106\" height=\"108\" \/>Many customer service representatives work in an office all day long. This often leads them to the false conclusion that they are protected from potentially dangerous situations, but an emergency situation is possible anytime anywhere. <b> Below, you\u2019ll find a list of training topics that are required for most Customer Service Representatives.<\/b>\n<\/div>\n<div class=\"osha_required\">\n<h2>OSHA Required Training<\/h2>\n<\/div>\n<div id=\"accordion\" class=\"forklift_safety\">\n<h3><img decoding=\"async\" class=\"cart\" src=\"https:\/\/www.atlantictraining.com\/blog\/wp-content\/uploads\/2014\/11\/emergency-evacuation.jpg\" \/><\/h3>\n<p class=\"bottom_title\">Emergency Evacuation\nOSHA Regulation: 1910.38(e)<\/p>\n<div>\n<h2>When OSHA Requires Emergency Evacuation Training:<\/h2>\n<p>If fire extinguishers are provided in your workplace and\/or anyone will be evacuating during a fire or other emergency. See full OSHA regulation for more details.<\/p>\n<h2>Training Frequency<\/h2>\n<p>When there is a change.<\/p>\n<h2>Downloadable Emergency Evacuation Training Resources (free):<\/h2>\n<ul>\n<li><img decoding=\"async\" src=\"https:\/\/www.atlantictraining.com\/blog\/wp-content\/uploads\/2014\/11\/emergency_preparedness_ppt2.png\" \/>\n<h4>Emergency Evacuation Powerpoint<\/h4>\n<\/li>\n<li><img decoding=\"async\" src=\"https:\/\/www.atlantictraining.com\/blog\/wp-content\/uploads\/2014\/11\/emergency_poster2-2.png\" \/>\n<h4>Emergency Evacuation Poster<\/h4>\n<\/li>\n<li><a class=\"email_popup\" href=\"https:\/\/web.archive.org\/web\/20230601144331\/https:\/\/www.atlantictraining.com\/media\/wysiwyg\/landing_pages\/resources\/Training%20Card%20Sheet.pdf\"><img decoding=\"async\" src=\"https:\/\/www.atlantictraining.com\/blog\/wp-content\/uploads\/2014\/11\/wallet-card8-2.png\" \/> <\/a>\n<h4>Printable Wallet-Sized Compliance<\/h4>\n<\/li>\n<li><img decoding=\"async\" src=\"https:\/\/www.atlantictraining.com\/blog\/wp-content\/uploads\/2014\/11\/emergency_handout2-2.png\" \/>\n<h4>Handout<\/h4>\n<\/li>\n<\/ul>\n<div class=\"video_section\">\n<ul>\n<li>\n<h4><\/h4>\n<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"osha_required\">\n<h2>Industry Best-Practice Training\n(Not required by OSHA)<\/h2>\n<\/div>\n<div id=\"accordion_second\" class=\"forklift_safety\">\n<h3><img decoding=\"async\" class=\"cart\" src=\"https:\/\/www.atlantictraining.com\/blog\/wp-content\/uploads\/2014\/11\/ergo5-2.png\" \/><\/h3>\n<p class=\"bottom_title\">Ergonomics<\/p>\n<div>\n<h2>Training Frequency<\/h2>\n<p>Annually<\/p>\n<h2>Downloadable Ergonomics Training Resources (free):<\/h2>\n<ul>\n<li><a class=\"email_popup\" href=\"https:\/\/web.archive.org\/web\/20170504093343\/https:\/\/www.osha.gov\/dte\/grant_materials\/fy07\/sh-16625-07\/ergonomics.ppt\"> <img decoding=\"async\" src=\"https:\/\/www.atlantictraining.com\/blog\/wp-content\/uploads\/2014\/11\/ergonomics-ppt4-2.png\" \/> <\/a>\n<h4>Ergonomics Powerpoint<\/h4>\n<\/li>\n<li><img decoding=\"async\" src=\"https:\/\/www.atlantictraining.com\/blog\/wp-content\/uploads\/2014\/11\/ergo_poster4-2.png\" \/>\n<h4>Ergonomics Poster<\/h4>\n<\/li>\n<li><a class=\"email_popup\" href=\"https:\/\/web.archive.org\/web\/20230601144331\/https:\/\/www.atlantictraining.com\/media\/wysiwyg\/landing_pages\/resources\/Training%20Card%20Sheet.pdf\"><img decoding=\"async\" src=\"https:\/\/www.atlantictraining.com\/blog\/wp-content\/uploads\/2014\/11\/wallet-card8-2.png\" \/> <\/a>\n<h4>Printable Wallet-Sized Compliance<\/h4>\n<\/li>\n<li><a class=\"email_popup\" href=\"https:\/\/www.ucop.edu\/risk-services\/_files\/ergonomics-handout.pdf\"><img decoding=\"async\" src=\"https:\/\/www.atlantictraining.com\/blog\/wp-content\/uploads\/2014\/11\/ergonomics_handout4-2.png\" \/> <\/a>\n<h4>Handout<\/h4>\n<\/li>\n<\/ul>\n<div class=\"video_section\">\n<ul>\n<li>\n<h4><\/h4>\n<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<h3><img decoding=\"async\" class=\"cart\" src=\"https:\/\/www.atlantictraining.com\/blog\/wp-content\/uploads\/2014\/11\/office-safety1-2.jpg\" \/><\/h3>\n<p class=\"bottom_title\">Office Safety<\/p>\n<div>\n<h2>Training Frequency<\/h2>\n<p>Annually<\/p>\n<h2>Downloadable Office Safety Training Resources (free):<\/h2>\n<ul>\n<li><img decoding=\"async\" src=\"https:\/\/www.atlantictraining.com\/blog\/wp-content\/uploads\/2014\/11\/office_safety_ppt-2.png\" \/>\n<h4>Office Safety Powerpoint<\/h4>\n<\/li>\n<li><a class=\"email_popup\" href=\"https:\/\/www.worksafesask.ca\/wp-content\/uploads\/2013\/12\/office.pdf\"><img decoding=\"async\" src=\"https:\/\/www.atlantictraining.com\/blog\/wp-content\/uploads\/2014\/11\/office_safety_poster-2.png\" \/> <\/a>\n<h4>Office Safety Poster<\/h4>\n<\/li>\n<li><a class=\"email_popup\" href=\"https:\/\/web.archive.org\/web\/20230601144331\/https:\/\/www.atlantictraining.com\/media\/wysiwyg\/landing_pages\/resources\/Training%20Card%20Sheet.pdf\"><img decoding=\"async\" src=\"https:\/\/www.atlantictraining.com\/blog\/wp-content\/uploads\/2014\/11\/wallet-card8-2.png\" \/> <\/a>\n<h4>Printable Wallet-Sized Compliance<\/h4>\n<\/li>\n<li><img decoding=\"async\" src=\"https:\/\/www.atlantictraining.com\/blog\/wp-content\/uploads\/2014\/11\/office_safety_handout.png\" \/>\n<h4>Handout<\/h4>\n<\/li>\n<\/ul>\n<div class=\"video_section\">\n<ul>\n<li>\n<h4><\/h4>\n<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"osha_required\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Many customer service representatives work in an office all day long. This often leads them to the false conclusion that they are protected from potentially dangerous situations, but an emergency situation is possible anytime anywhere. Below, you\u2019ll find a list of training topics that are required for most Customer Service Representatives. OSHA Required Training Emergency &#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1460],"tags":[525,527,1291],"class_list":["post-13219","post","type-post","status-publish","format-standard","hentry","category-training-lookup","tag-customer-service","tag-customer-service-rep","tag-help-desk","training_tag-csr","training_tag-customer-service-advisor","training_tag-customer-service-associate","training_tag-customer-service-rep","training_tag-customer-service-representative"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Customer Service Rep Safety Training | Atlantic Training Blog<\/title>\n<meta name=\"description\" content=\"OSHA mandated and best-practice training requirements for a customer service rep. Emergency Evacuation, Ergonomics, Office Safety, &amp; more.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.atlantictraining.com\/blog\/customer-service-rep-safety-training\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customer Service Rep Safety Training | Atlantic Training Blog\" \/>\n<meta property=\"og:description\" content=\"OSHA mandated and best-practice training requirements for a customer service rep. 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